Donvan Hays
301 Demonbreun St Unit 609
Summary
Proven leader with a track record of boosting sales and fostering strong customer relationships at Hays Trailer Sales. Skilled in strategic planning and staff management, achieving significant referrals through exceptional service. Demonstrates expertise in sales operations and product knowledge, ensuring profitability and customer satisfaction. Excelled in multitasking and relationship building, surpassing sales targets by effectively engaging with clients and teams.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Supervising Manager
Hays Trailer Sales
10.2020 - 08.2024
- Boosted sales by consistently engaging with customers and addressing their trailer needs effectively.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Exceeded monthly targets by diligently following up on leads and closing trailer deals promptly.
- Negotiated prices, terms of sales and service agreements.
- Selected correct trailers and parts based on customer needs, trailer specifications and applicable regulations.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Communicated and worked with staff to insure successful and efficient ongoing sales.
Sales Representative
Bumper To Bumper Body & Paint
04.2016 - 10.2020
- Established and maintained operational standards for 6 locations.
- Established strong customer relationships through excellent communication.
- Maintained up-to-date knowledge of automotive industry trends for informed decision-making during client interactions.
- Conducted demonstrations on automotive parts and paint to educate customers on features, benefits, and competitive advantages.
- Increased repeat business with Axalta Automotive Paint Services by fostering trust-based relationships through regular communication.
Supervising Manager
Hays Power Sports
05.2011 - 06.2014
- Boosted sales by consistently engaging with customers and addressing their needs in regards to any ATV, UTV, or power sport vehicle.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Exceeded monthly sales targets of ATV, UTV, and power sport vehicles through effective planning and goal setting.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Attended industry events and conventions to stay up to date on new and upcoming power sport vehicles and parts.
Floor Hand & Motorman
H&P Drilling
02.2007 - 08.2009
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
- Improved team productivity by effectively communicating with coworkers and supervisors on project requirements.
- Conducted routine maintenance checks on engines, pumps, valves, hoses, winches for ensuring smooth operation of the rig.
- Demonstrated adaptability in various environments, including land rigs, offshore platforms, and remote locations with harsh weather conditions.
- Effectively and diligently worked 12 hour shifts on 2 week rotations (night and day shift).
Education
High School Diploma -
Mendenhall High School
Mendenhall, MS05.2006
Skills
Relationship Building
Sales team training
Staff Management
Verbal and written communication
Product Knowledge
Sales expertise
Strategic Planning
Positive and upbeat
Direct Sales
Sales Tracking
Sales operation
Time Management
Multitasking Abilities
Certification
- Standard drivers license
- Valid CDL and Hazmat certification
- Up to date TWIC card
- Forklift and Manlift certificate
Timeline
Supervising Manager
Hays Trailer Sales
10.2020 - 08.2024
Sales Representative
Bumper To Bumper Body & Paint
04.2016 - 10.2020
Supervising Manager
Hays Power Sports
05.2011 - 06.2014
Floor Hand & Motorman
H&P Drilling
02.2007 - 08.2009
- Standard drivers license
- Valid CDL and Hazmat certification
- Up to date TWIC card
- Forklift and Manlift certificate
High School Diploma -
Mendenhall High School
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