Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Donzell Mckissack

Antioch,Tn

Summary

Dynamic Car Detail Manager at Hertz Car Rental with expertise in detailing and chemical handling. Successfully implemented innovative techniques that reduced detailing time, enhancing team collaboration and efficiency. Proven leader with strong workload management skills, adept at negotiating vendor contracts for cost-effective supply procurement.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Car Detail Manager

Hertz Car Rental
11.2023 - 06.2025
  • Established effective communication channels within the team, improving collaboration and coordination efforts.
  • Implemented new techniques in the detailing process, resulting in reduced time spent on each car.
  • Negotiated contracts with vendors for cost-effective procurement of supplies and equipment needed for daily operations.
  • Coordinated with other departments to schedule vehicle detailing according to priority and availability.
  • Collaborated with sales staff to ensure timely delivery of detailed vehicles to customers.
  • Maintained detailed records of completed jobs as well as any necessary follow-up actions or additional services required by customers.
  • Managed a team of detailers, fostering a positive working environment and high-quality results.

Warehouse Lead

Nom Nom
03.2017 - 11.2023
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Monitored performance and safety practices of 46-person warehouse staff.

Education

GED -

Nashville,Tn

Skills

  • Chemical handling
  • Workload management
  • Expertise in detailing
  • Technical aptitude
  • Detailing techniques
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Clear communication
  • Team collaboration
  • Relationship building
  • Hand tools
  • Interior and exterior cleaning
  • Pressure washing
  • Vehicle inspection
  • Window cleaning
  • Task prioritization
  • Strategic planning
  • Work planning

Accomplishments

  • Collaborated with team of [20] in the development of InnerCity Cars.
  • Supervised team of 20 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Certified Peer Recover Specialist, TnYouth - Feb 2017
  • [Youth Mentor], Youth Services - Feb 2017

Timeline

Car Detail Manager

Hertz Car Rental
11.2023 - 06.2025

Warehouse Lead

Nom Nom
03.2017 - 11.2023

GED -

Nashville,Tn

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Donzell Mckissack