Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Generic

Dorian Tate

Arlington

Summary

Accomplished and skilled professional with 20+ years of experience in service-based positions that require excellent service and client satisfaction. Effective in both oral and written communication. Ambitious self-started ready to embrace new challenges and contribute to the success of an organization.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Case Manager

Select Medical
06.2024 - Current
  • Coordinated client assessments to identify needs and develop tailored care plans.
  • Facilitated communication between clients and service providers to ensure effective support delivery.
  • Monitored client progress, adjusting care plans as necessary to enhance outcomes.
  • Conducted regular follow-ups to evaluate service effectiveness and client satisfaction.
  • Led interdisciplinary team meetings to discuss complex cases and strategize interventions.
  • Advocated for clients' rights, ensuring access to necessary resources and services.
  • Implemented process improvements that streamlined case documentation and reporting procedures.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
  • Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.

Social Worker Case Manager

Baptist Memorial Hospital
10.2023 - Current
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Explained medical care options to help families make informed healthcare decisions.
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.
  • Documented case notes daily and coordinated follow-up for seamless case management.
  • Managed caseload to satisfy multiple patients with diverse needs.
  • Coordinated patient discharge planning and follow-up care.
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Collaborated with healthcare providers to drive continuity of care.
  • Facilitated family meetings to discuss patient care plans.

Certified Medical Assistant/MCA II

Methodist Minor Medical
10.2021 - 03.2024
  • Triages patients to obtain detailed medical histories; obtains vital signs; collects, and processes specimens for in-house and send out lab testing
  • Performs all medication administration and education, EKGs, venipunctures, associate health physicals and respirator fit testing
  • DOT UDS & BAT certified
  • Responsible for answering multiple phone lines, appointment scheduling, referrals, registration, insurance verification, data entry, filing, and correspondence.

NARC Shift Lead

Lakeside Behavioral Health System
05.2023 - 10.2023
  • Conducted patient intake assessments and interviewed families to gather psychiatric histories and develop treatment plans
  • Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
  • Identified appropriate treatment resources and recommended patients for these services.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Counseled psychosocial assessments, individual, group and family therapy participation in treatment team planning, processing commitments, and discharge planning/case management service
  • Participation in treatment team planning, and discharge planning/case management service
  • In-person risk assessment, crisis intervention and liaison services
  • Initial contact with referral sources and potential patients, coordinated the referral and intake process, determined appropriate level of care, facilitated the admission process, maintained communication with referral sources, families, patients and unit staff
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

SOCIAL WORK INTERNSHIP

Lakeside Behavioral Health
08.2022 - 05.2023
  • Counseled psychosocial assessments, individual, group, and family outpatient therapy using evidence-based interventions and strengths-based treatment plans
  • Facilitated and conducted group therapy sessions to address PTSD, anger management, substance abuse, and grief.
  • Supplied referrals to housing providers to place clients in supportive housing.
  • Conducted patient intake assessments and interviewed families to gather psychiatric histories and develop treatment plans.
  • Supported clients by providing referrals and linkages to substance abuse, mental, and medical services.
  • Assisted clients by helping develop skills and behaviors necessary to recover from addiction and modify behavior.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Encouraged patients to discuss experiences in group settings.
  • Prepared reports to summarize clients' mental health status and treatment progress.
  • Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
  • Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.

SOCIAL WORK INTERNSHIP

Union University
08.2021 - 04.2022
  • Counseled students with personal & psychological issues
  • Established intervention plans
  • Participated in systems-based social work involving students and school personnel in identifying needs
  • Addressed relevant issues in the school such as attendance and social adjustment
  • Addressed factors that affected student learning such as home, school, or personal issues.

Claims Service Rep & Certified Medical Assistant

Methodist Le Bonheur Hospital
12.2016 - 10.2021
  • Responsible for outstanding, unpaid, or unprocessed medical claims as well as denied claims submitted to third party payers on behalf of providers
  • Captured denial data for future denial prevention and education purposes
  • Resolved outstanding claims by making and accepting calls, sending and receiving correspondence to and from payers as well as various government agencies
  • Contacted patients and insurance companies to identify barriers in getting more complex claims paid
  • Triaged patients to obtain detailed medical histories; obtained vital signs; processed specimens for in-house and send out lab testing; Ordered supplies, performed medication administration, EKGs, venipunctures, and procedure assistance.

Physician Billing Representative

Children’s Hospital of The King’s Daughter’s
02.2013 - 11.2016
  • Responsible for prompt and efficient operations of billing processes
  • Assisted with billing inquiries
  • Acted as liaison for practice between subsidiaries, affiliates, insurance, and patients
  • Completed authorizations, deposits, referral coordination, collecting, coding, E&M Surgeries, denials, verification, & scheduling.

Education

MBA -

Union University
12-2026

MSW -

Union University
05.2023

Bachelor’s Degree -

School of Social Work, Union University
05.2022

Associate degree Professional Studies -

Social Work, Union University
01.2020

Medical Billing CPB Course -

AAPC
01.2016

Certified Medical Assisting -

Concorde Career College
01.2002

Skills

  • Motivational Interviewing
  • Disability Support
  • Referral management
  • Client Advocacy
  • Client Needs Assessments
  • Decision-Making
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Interpersonal Skills
  • Proficient in Excel
  • Time Management
  • Self Motivation
  • Relationship building
  • Documentation and reporting
  • Organization and multitasking
  • Data entry and analysis

Certification

  • School Social Work License, TN Department of Education, 2026-05-01
  • BLS/CPR/AED Certified, American Heart Association, 2026-11-01

Timeline

Case Manager

Select Medical
06.2024 - Current

Social Worker Case Manager

Baptist Memorial Hospital
10.2023 - Current

NARC Shift Lead

Lakeside Behavioral Health System
05.2023 - 10.2023

SOCIAL WORK INTERNSHIP

Lakeside Behavioral Health
08.2022 - 05.2023

Certified Medical Assistant/MCA II

Methodist Minor Medical
10.2021 - 03.2024

SOCIAL WORK INTERNSHIP

Union University
08.2021 - 04.2022

Claims Service Rep & Certified Medical Assistant

Methodist Le Bonheur Hospital
12.2016 - 10.2021

Physician Billing Representative

Children’s Hospital of The King’s Daughter’s
02.2013 - 11.2016

MSW -

Union University

Bachelor’s Degree -

School of Social Work, Union University

Associate degree Professional Studies -

Social Work, Union University

Medical Billing CPB Course -

AAPC

Certified Medical Assisting -

Concorde Career College

MBA -

Union University

References

References available upon request

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