Doris Blaine
Memphis
Summary
Results-oriented Customs Trade Specialist with over five years of expertise in international trade compliance. Skilled in problem-solving and project management, effectively prioritizing and documenting critical shipments. Dedicated to maintaining governmental policies while cultivating robust customer relationships.
Overview
9
9
years of professional experience
Work History
Customs Trade Specialist FDA Support
FedEx
Memphis
05.2020 - Current
- Works closely with FDA investigators to ensure that all documentation is provided for all entries.
- Engages with the customer regarding commodities lacking proper information for clearance.
- Identifying critical shipments needed for emergency situations and ensuring the proper documentation is provided to the FDA, and that they are notified immediately.
- Work closely with other FedEx Ops to ensure shipments needing examinations are available.
- Review entries to ensure the correct classification was used.
- Ensure all governmental policies are followed.
- Collaborated with other departments to resolve customer inquiries concerning trade issues.
- Researched, analyzed, and interpreted international trade regulations and policies.
Customs Trade Specialist PGA Support
FedEx
Memphis
08.2018 - 05.2020
- Identified shipments requesting broker-select options.
- Ensured that the information provided was accurate.
- Prepared daily reports for FedEx Services.
- Identified shipments requesting return to sender.
- Prepared daily reports for FedEx Services.
City of Memphis Urban Fellows
City of Memphis Public Libraries
Memphis
08.2016 - 08.2018
- Recruited volunteers for the Memphis public libraries.
- Coordinated meetings between the Friends of the Library, to streamline project implementation processes.
- Managed all volunteer hours for all branches to ensure proper staffing.
- Conducted volunteer training.
- Assisted in organizing community engagement events to promote library services.
- Organized fundraising book sales to benefit the library programming.
- Managed pop-up bookstore ensured the store was properly stocked and staffed.
Education
Master of Arts - Public Administration
University of Memphis
Memphis, TN05-2016
Graduate Certificate - Philanthropy And Nonprofit Leadership
University of Memphis
Memphis, TN05-2016
Certification in Nonprofit Leadership And Management - Non-Profit Management
University of Memphis
Memphis, TN05-2015
Bachelor of Arts - Liberal Studies
University of Memphis
Memphis, TN12-2010
Skills
- Customer relationship management
- Project management
- Research skills
- Attention to detail
- Problem solving
- Effective communication
- Multitasking ability
- Microsoft Office proficiency
Timeline
Customs Trade Specialist FDA Support
FedEx
05.2020 - Current
Customs Trade Specialist PGA Support
FedEx
08.2018 - 05.2020
City of Memphis Urban Fellows
City of Memphis Public Libraries
08.2016 - 08.2018
Master of Arts - Public Administration
University of Memphis
Graduate Certificate - Philanthropy And Nonprofit Leadership
University of Memphis
Certification in Nonprofit Leadership And Management - Non-Profit Management
University of Memphis
Bachelor of Arts - Liberal Studies
University of Memphis