Dorothea Lenk
Dover
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Realtor/Notary Public
Century 21 Platinum Properties
11.2020 - Current
- Closed 1 Million dollar in Sales in 2021 & 2022
- Met with clients to research cases, collect data, prepare settlement packages and interpret information for daily report generation.
- Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
- Generated list of properties to meet specific client needs.
- Advised clients on market conditions, prices and legal requirements.
- Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
Office Assistant
Thomas' Carpet Cleaning and Restoration
10.2015 - 11.2016
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Received and screened high volume of internal and external communications.
- Maintained business records by updating customer information.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Server
Bubbas 33
09.2014 - 08.2015
- Operated POS terminals to input orders, split bills and calculate totals.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Board Operator/Promotions
iHeart Media
01.2013 - 07.2014
- Reported real-time pre-and post-game coverage of sporting events.
- Air live and pre-recorded shows Schedule all commercials and promos
- Complete traffic log and logging discrepancies.
- Set up and ran equipment in diverse conditions at on-site broadcasts.
Education
MBA - Business Administration & IT Management
Southern New Hampshire University
Hooksett, NH07.2024
BBA - Business Administration With Minor in Sports Admin
Southern New Hampshire University
Hooksett, NH07.2023
Associate of Arts - General Study
Lakeland Community College
Kirtland, OH06.2012
Degree - Broadcasting
Ohio Center For Broadcasting
Cleveland, OH06.2011
Skills
- Promotional support
- Quality assurance controls
- Adaptive team player
- Clerical support
- Inbound and Outbound Calling
- Data Analysis
- Microsoft Office expertise
- Customer relations
- Business development understanding
- Problem-solving abilities
- Conflict mediation
- Project management abilities
- Sales expertise
- Technologically savvy
- Safety Standards for Little League Baseball
- Eligibility Requirements for Little League Baseball
- Coach
- Player Agent
Affiliations
Southern New Hampshire University Honor Roll 2021 & 2022
Accomplishments
1 Million Dollar in Sales in 2021 & 2022
Certification
Notary Public
Timeline
Realtor/Notary Public
Century 21 Platinum Properties
11.2020 - Current
Office Assistant
Thomas' Carpet Cleaning and Restoration
10.2015 - 11.2016
Server
Bubbas 33
09.2014 - 08.2015
Board Operator/Promotions
iHeart Media
01.2013 - 07.2014
MBA - Business Administration & IT Management
Southern New Hampshire University
BBA - Business Administration With Minor in Sports Admin
Southern New Hampshire University
Associate of Arts - General Study
Lakeland Community College
Degree - Broadcasting
Ohio Center For Broadcasting
Notary Public
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