Douglas Van Cleef
Knoxville
Summary
Motivated Lead Maintenance Technician with team leadership experience and attention to detail when performing repairs and maintenance work. Talented in training new employees and assisting during daily tasks. Successful performing all preventive maintenance and emergency repairs quickly by prioritizing tasks and objectives.
Overview
24
24
years of professional experience
Work History
Lead Maintenance Technician
WOW Cable
08.2023 - Current
- Selects and provides training and direction to System Technicians on all maintenance activities, proper work methods, quality standards, safety standards, and equipment
- Schedules technicians to maximize coverage meeting network maintenance demands
- Assists management in assuring that any service issues are promptly resolved
- Assists in developing, recommending, and administering technical operations policies and procedures and maintains regular quality audits for compliance
- Performs all FCC related field testing, maintains network at or better than design specifications
- implements/monitors ongoing work safety programs in compliance with OSHA standards
- Coordinates vehicle preventative and corrective maintenance
- Assists in the interview/hiring process, coaching and counseling
- Trouble shoot and repair problems in HFC networks
- Test, balance, align, and adjust components, cable and equipment used to amplify and process signals in both directions (downstream and return path)including system sweep
- Perform maintenance, testing, and repair on HFC network power supplies
- Splice and activate fiber optic cables, nodes, transmitters, and receivers
- Assist in training activities
- Perform emergency fiber restoration
Co-Owner
Dirty Buns & Brewa
05.2021 - 10.2023
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
Field Technician
Sigma Technologies
08.2021 - 08.2023
- Execute work orders for the fielding of infrastructures
- Collect data by visually identifying, inspecting and recording equipment and structures in the field
- Collaborate with coworkers to optimize field processes and support the creating of the best possible design print
- Perform walkouts, kickoff/scope meetings, with customers to assist in route analysis
- Perform research to identify pole ownership, right of way approvals and easements
Cable (HFC) Contractor
Self Employed
08.2020 - 06.2022
- Underground and aerial telecommunications construction and maintenance
- Upgrades to life plant; including new build coax splicing, power supply install, and power supply maintenance
- Fiber node splits, new node installs, optimizing and balancing RF plant
Maintenance Technician
Time Warner Cable/Spectrum Cable
01.2000 - 08.2020
- Responsible for preventative maintenance and repair of the hybrid coax network
- Install and replace HFC physical plant network components such as: coax, actives, passives, grounding systems, pedestals, riser guides, and conduit etc.
- Perform routine maintenance, troubleshoot, and update records of standby power supplies
- Troubleshoot and repair distribution problems associated with RF, AC, and DC elements of the forward and reverse plant
Education
High School Diploma -
Worthington Kilbourne High School
Columbus, OH1996
Skills
- Project Management
- Preventive Maintenance
- Service-oriented mindset
- Troubleshooting skills
- Safety awareness
- Codes Compliance
United States Army, Fort Bragg, North Carolina 82nd Airborne Division
Paratrooper
Timeline
Lead Maintenance Technician
WOW Cable
08.2023 - Current
Field Technician
Sigma Technologies
08.2021 - 08.2023
Co-Owner
Dirty Buns & Brewa
05.2021 - 10.2023
Cable (HFC) Contractor
Self Employed
08.2020 - 06.2022
Maintenance Technician
Time Warner Cable/Spectrum Cable
01.2000 - 08.2020
High School Diploma -
Worthington Kilbourne High School
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