D'Quise Tipler
Walgreens
Memphis
1
Certification
2
years of professional experience
Detail-oriented Pharmacy Technician with strong skills in prescription processing and customer service. Committed to ensuring accuracy and compliance in medication dispensing while enhancing patient experiences.
Work History
Pharmacy Technician
1 Year 8 Months- Processed prescriptions accurately and efficiently, ensuring compliance with legal and regulatory standards.
- Assisted pharmacists in managing medication inventory, minimizing waste and improving stock availability.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Educated patients on proper medication usage, enhancing adherence to prescribed therapies.
- Processed and dispensed medications accurately, ensuring compliance with pharmacy regulations.
- Assisted in inventory management, maintaining optimal stock levels of pharmaceuticals.
- Collaborated with pharmacists to provide exceptional patient care through effective communication.
- Monitored prescription orders for accuracy, reducing errors through diligent review processes.
- Implemented workflow improvements to enhance efficiency in medication dispensing operations.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Collected co-payments or full payments from customers.
- Reviewed and verified customer information and insurance provider information.
Cast Member
5 Months- Provided excellent customer service by assisting patrons with ticket purchases and concessions.
- Maintained cleanliness and organization of theater spaces for optimal guest experience.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Collaborated with team members to ensure smooth operations during busy showtimes.
- Assisted in setting up and breaking down equipment for special events and screenings.
- Communicated effectively with management regarding customer feedback and operational needs.
- Ensured compliance with safety protocols to maintain a secure environment for guests and staff.
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
- Promoted sales of merchandise by showcasing product features and benefits through engaging interactions with guests.
Education
High School Diploma
- [Scholarship Name] Scholarship Recipient
- 3.7 GPA
Bachelor of Science - Health Sciences
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Answering customer questions
Insurance billing
Medication dispensing
Patient confidentiality
Prescription filling
Insurance verification
HIPAA
Drug inventory control
Labeling accuracy
Processing payments
Verifying orders
Compounding techniques
Interpreting orders
FDA drug safety guidelines
OTC recommendations
Pharmacy operations
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Walgreens
10.2024 - CurrentRead More
Cast Member
Malco Theaters
05.2024 - 10.2024Read More
University of Memphis
Bachelor of Science from Health Sciences
Read More
Southwind High School
High School Diploma
Read More