Dr.Rushmi Kanna K
Dentist, Hospital Administrator
Madurai
Summary
Managed a 35-bed ICU, 5 private wards, and cath lab, overseeing patient admissions, discharges, and interdepartmental transfers. Served as a crucial link between medical staff and patient attenders, delivering clinical updates and resolving concerns effectively. Handled financial counseling and provided support during cath lab procedures. Committed to optimizing bed management efficiency and enhancing patient satisfaction through proactive support, transparent communication, and prompt assistance across clinical and administrative operations.
Overview
4
4
years of professional experience
6
6
Languages
Work History
Floor Manager
Apollo Hospital - Jayanagar Branch
Bnagalore
08.2023 - 08.2025
- Taking care of 31 bedded ICU and 5 private wards.
- Coordinates with doctor and patient attenders regarding the patient status and takes cares of shifting out the patient.
- Coordination of interdepartmental activities regarding shifting out and transferring in patients.
- Handles all the queries of the patient and patient attenders regarding any concerns.
- Handling financial counselling and coordinate with concern department and provide support.
- Ensures the patient and patient attenders has good experience and satisfaction in ICU.
- Involved in counselling the patient attenders with clinical status of the patient, financial updates and any other queries.
Nodal Officer
BBMP
Bangalore
03.2021 - 09.2021
- During the second wave of Covid 19, worked in Command centre where I had managed 17 PHCs, covid doctors for micro containment zones, and home isolation.
- Vaccination, contact tracing, House to house survey data and Mobile triage unit.
- Coordinated with 17 PHCs covid doctors for collection of various data, review of the same and reporting the data to Health Officer of the zone and the Central office.
- Worked with the health officer with the planning and implementation of various plans.
Education
Master of Hospital Administration -
Ramaiah University of Applied Science
Bangalore 01.2021 - 1 2023
Bachelor of Dental Surgery -
DAMP RV Dental College
Bangalore 01.2015 - 1 2020
Research Involvement
- Violence Against Medical and Dental Professionals, Research Assistant, Dr. Hari Kiran and Dr. Vinodhini
- A Study To Reduce The TAT For CT Scan Procedure, Research Assistant, Ms. Sheeba
- Hazard identification and Risk assessment in ICU, Research Assistant, Ms. Chinmaye and Ms. Kavya
- The effect of changing sleep quality on health status among the college students, Group Project, Ms. Sheeba
- A Study to Assess Patient Activation Level and Patient Engagement In a Tertiary Hospital, Dissertation Project, Ms. Aileen
Training
- 7th edition of CAHOCON 2023, Leadership is the key to Quality
- 6th edition CAHOCON 2022, International Pre-Conference on Quality tools and infection control
- 6th edition CAHOCON 2022, Building Culture of safety in healthcare
- CAHO SAKCON 2022, National Pre-Conference workshop on healthcare data analytics
- CAHO SAKCON 2022, Innovation and technology sustainability in healthcare
- Poster presentation on A Study to Assess Patient Activation Level and Patient Engagement In a Tertiary Hospital, CAHOCON 2023, Building Culture of safety in healthcare
- Winner of Poster presentation on Development of SEM model for patient activation level and patient engagement in Tertiary Hospital, SAKCON 2023, Operational excellence in Healthcare
- Certificate of Appreciation, Apollo Hospitals, In recognition of working extra mile for contributing towards achieving excellence.
Significant Highlights
- Strong leadership skills both clinically and non-clinically in healthcare
- Managed 17 PHCs during Covid for Bommanahalli Division, BBMP
- Conducted 5S Audit, Facility audit, Staff knowledge audit
- Critical thinking and problem-solving skill
- Ability in efficient planning and monitoring the delivery of health services
Timeline
Floor Manager
Apollo Hospital - Jayanagar Branch
08.2023 - 08.2025
Nodal Officer
BBMP
03.2021 - 09.2021
Master of Hospital Administration -
Ramaiah University of Applied Science
01.2021 - 1 2023
Bachelor of Dental Surgery -
DAMP RV Dental College
01.2015 - 1 2020
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