Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Software's used
Personal information
Hobbies
Declarations
Timeline
Generic

Durairaj Ranjith Kumar

Chennai

Summary

To work for a reputed organization, that would provide me the challenging assignments, and opportunity to manage and interface with clients, with scope for the continuous learning and growth as I could leverage my skill to the maximum while providing me wide exposure, sufficient responsibilities, independents of thoughts and opportunity to widen my knowledge and experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Risk and Controls Analyst - Quality Assurance

Royal Bank Of Scotland (NatWest Group)
06.2025 - Current
  • Support and work in partnership, with the first line of defence and businesses in applying effective risk management by anticipating and assessing the potential impacts of risk across the organization.
  • Deliver risk management initiatives that support the effective application of the operational risk framework and conduct risk obligations
  • Improve the understanding and effective management of risk across the organization by supporting the business to make sure risks are identified, assessed, mitigated, monitored and reported in an effective manner
  • Support the business in managing the risks which exist in the business area, ensuring mechanisms are in place to identify, report, manage and mitigate risk within a defined risk appetite, working in conjunction with the second line of defence
  • Evaluate the adequacy of controls to identify any potential risks to the business

Transaction Filtering - Level 2 Investigator

Royal Bank of Scotland (NatWest Group)
06.2024 - 06.2025
  • Conducted investigations of bank line transactions, encompassing personal, corporate, trade, and market payments, ensuring adherence to sanctions compliance and preventing financial fraud and money laundering within established SLAs and cut-off times
  • Processed transactions based on SWIFT messages and PACS formats utilizing Firco-soft, VIGIL, World Check, and back-office systems, including CCS (Customer Connection Search)
  • Resolved inquiries and investigations related to fund transfers, including requests for cancellation/recall of funds or asset freezes
  • Monitored mailboxes for each franchise
  • Created Intellitracs cases for rekey, recheck, inward, and SEPA payments
  • Collaborated with relationship managers to gather information necessary for alert analysis
  • Managed payment queues and allocated payments to ensure timely release
  • Maintained 100% quality and productivity across teams

Transaction Filtering - Level 1 Verifier

Royal Bank of Scotland (NatWest Group)
02.2023 - 06.2024
  • Verifying and releasing payments released by Level 1 investigator.
  • Led discussions during team huddles regarding incorrectly released payments and unique cases, developing preventative controls to mitigate future occurrences.
  • Identified process risks and formulated procedures to eliminate them, managing incidents and escalations in accordance with established policies and processes.
  • Recognized team member contributions through LOVs and e-thank you cards.
  • Provided buddy training and refresher sessions for accreditation staff.
  • Created new IDs, secured system access for new joiners, updated existing records, and provided onboarding training to fellow employees.

Global Client Screening - Level 1 & 2 Investigator

Royal Bank of Scotland (NatWest Group)
08.2020 - 02.2023
  • Conducted screening and investigations of customers against PEP profiles and sanctioned lists using Fircosoft Continuity
  • Maintained and disseminated management information (MI), performed process reviews, and implemented risk mitigation strategies
  • Delivered training sessions and organized team-building activities
  • Liaised with Relationship Managers (RMs) across various franchises to obtain updated customer information

Transaction Filtering - Level 1 Investigator

Royal Bank of Scotland (NatWest Group)
03.2020 - 08.2020
  • Conducted investigations of bank line transactions, encompassing personal, corporate, trade, and market payments, ensuring adherence to sanctions compliance and preventing financial fraud and money laundering within established SLAs and cut-off times
  • Escalated transactions beyond Level 1 when sanctioned elements precluded immediate resolution
  • Maintained 100% quality and productivity.

Intern - Operational Analyst

MER SHIP CHANDLERS
06.2018 - 02.2020
  • Conducted daily analysis of vessel arrivals at all Indian ports
  • Established contact with ship captains and coordinated meetings to cultivate business relationships
  • Provided technical support for software and hardware inquiries

Education

Master of Business Administration - Business analytics

Madras University
Chennai
12-2025

Bachelor of Commerce - General

Loyola College
Chennai
04-2019

HSC & SSLC -

St. John's Mat. Hr. Sec. School
Chennai
04-2016

Skills

  • Detail-oriented
  • Analytical
  • Communicative
  • Collaborative
  • Adaptable
  • Leadership
  • Multitasking
  • Risk analysis
  • Documentation review
  • Issue resolution
  • Operational efficiency
  • Internal controls

Accomplishments

  • Received the following recognitions: Risk Champion for identifying the highest number of process risks, Gold Ovation award from the unit head for risk identification, 'Quick Thanks' recognition for managing a night shift without escalations or cut-off misses, Gold Ovation award for weekend support, Silver Ovation award for extended support provided to other teams.
  • Identified and escalated a payment incorrectly released at Level 1, securing a one-time approval for Level 1 release. This prevented an internal breach and reduced Level 2 volume.
  • Identified and escalated incorrectly released country matches at Level 1, leading to successful remediation.
  • Maintained 100% quality and productivity across teams.
  • Served as a designated process SME, providing training and query resolution for all Level 1 staff.
  • Developed and delivered multiple training sessions, including: Preventing recurring errors, Best practice methodologies, Handling query messages, Appropriate use of Level 3 one-time approvals.

Certification

  • Achieved a distinction in all RBS Anti-Money Laundering assessments.
  • Successfully completed the Anti-Money Laundering/Know Your Customer examination administered by the Indian Institute of Banking & Finance (IIBF).
  • Completed a course in Tally.

Languages

English
Tamil
French
Hindi
Sanskrit

Software's used

Intellitracs, Backoffice, I&W, Bankline, PES-Payment Enquiry System, Refinitiv-World Check, (Firco-Soft-V5-Continuity, Vigil, CCON- Card consumers, CCOM- Card commercial, Fenergo, CCS-Customer Connection Search, Microsoft Excel, Word, Outlook, Teams, Skype

Personal information

Hobbies

Audiophile, Gaming, Binge watching, Travelling 

Declarations

I hereby declare that the information furnished above is true to best of my knowledge.

Timeline

Risk and Controls Analyst - Quality Assurance

Royal Bank Of Scotland (NatWest Group)
06.2025 - Current

Transaction Filtering - Level 2 Investigator

Royal Bank of Scotland (NatWest Group)
06.2024 - 06.2025

Transaction Filtering - Level 1 Verifier

Royal Bank of Scotland (NatWest Group)
02.2023 - 06.2024

Global Client Screening - Level 1 & 2 Investigator

Royal Bank of Scotland (NatWest Group)
08.2020 - 02.2023

Transaction Filtering - Level 1 Investigator

Royal Bank of Scotland (NatWest Group)
03.2020 - 08.2020

Intern - Operational Analyst

MER SHIP CHANDLERS
06.2018 - 02.2020

Master of Business Administration - Business analytics

Madras University

Bachelor of Commerce - General

Loyola College

HSC & SSLC -

St. John's Mat. Hr. Sec. School
Durairaj Ranjith Kumar