Dustin Sledge
Franklin,TN
Summary
Dynamic Training Store Manager at Sherwin-Williams with a proven track record in enhancing team performance through effective coaching and employee training. Expert in store operations and customer engagement, I successfully implemented operational processes that improved efficiency and elevated customer satisfaction ratings. Passionate about building strong teams and driving sales growth.
Overview
12
12
years of professional experience
Work History
Training Store Manager
Sherwin-Williams
11.2023 - Current
- Led training sessions for new hires, ensuring comprehensive onboarding and product knowledge.
- Developed and implemented operational processes to enhance store efficiency and customer satisfaction.
- Managed inventory control systems, optimizing stock levels and minimizing waste.
- Trained staff on sales techniques, improving team performance and customer engagement.
Commercial Sales Representative
Sherwin-Williams
04.2021 - 11.2023
- Cultivated strong customer relationships to drive sales growth and enhance client satisfaction.
- Developed tailored solutions for clients, addressing specific needs and preferences effectively.
- Executed product demonstrations, showcasing features and benefits to potential customers.
- Collaborated with team members to create strategic sales plans targeting key market segments.
Store Manager
Sherwin-Williams
03.2014 - 03.2021
- Led daily store operations, ensuring adherence to company standards and policies.
- Developed and implemented training programs for new employees, enhancing team performance and productivity.
- Managed inventory levels, optimizing stock replenishment processes to minimize costs and maximize availability.
- Streamlined customer service processes, improving response times and overall customer satisfaction ratings.
Skills
- Store operations
- Customer engagement
- Team building
- Coaching
- Employee engagement
- Employee training and hiring
- Teamwork and collaboration
Timeline
Training Store Manager
Sherwin-Williams
11.2023 - Current
Commercial Sales Representative
Sherwin-Williams
04.2021 - 11.2023
Store Manager
Sherwin-Williams
03.2014 - 03.2021