Dependable and detail-oriented professional with strong experience in office management, administrative support, and client relations. Expert at managing priorities, improving operational processes, and building vendor relationships. Creative problem solver with excellent analytical, critical thinking, and communication skills.
Overview
6
6
years of professional experience
Work History
Agent Relations Manager - Operations
Zeitlin Sotheby's International Realty
01.2024 - Current
Lead new agent onboarding, record management, systems registration, and coordinate in-person orientation meetings across multiple offices.
Manage agent compliance records, TREC transfers, and perform bi-annual auditing of agent data to ensure regulatory compliance.
Oversee the agent intake pipeline by coordinating with leadership and operations teams, ensuring seamless onboarding and terminations.
Assist with annual agent awards submissions and ongoing database maintenance.
Partner with IT and Operations to support system updates, technology troubleshooting, and agent training.
Support office space planning, staff events, and enhance agent operational experiences.
Corporate Coordinator
Zeitlin Sotheby's International Realty
06.2022 - 01.2024
Managed listings and buyer transactions utilizing CRM systems and MLS databases.
Led successful integration and training for Cloze CRM across 100+ agents and staff.
Maintained accurate corporate information systems and built strong vendor/partner relationships.
Certified Sales and Leasing Consultant
Walker Chevrolet
09.2019 - 06.2022
Delivered exceptional customer service, maintaining strong client loyalty and high retention rates.
Recommended tailored vehicle solutions based on client needs and enhanced brand presence online.
Conducted post-sale follow-ups to ensure satisfaction and capitalize on cross-selling opportunities.
Licensed Associate Real Estate Agent at Premier Sotheby's International RealtyLicensed Associate Real Estate Agent at Premier Sotheby's International Realty