Duy Tran
Johnson City
Summary
Proactive professional with a background in customer service. Known for exceptional attention to detail and adaptability, successfully managing transactions while resolving customer complaints to ensure satisfaction and loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
L'Etoile Nail Bar
Johnson City
05.2022 - Current
- Provided exceptional customer service to enhance client satisfaction consistently.
- Assisted customers with product selection and service inquiries to enhance shopping experience.
- Handled cash, credit, and gift card transactions accurately.
- Collected payments while ensuring accurate change, contributing to efficient transaction processing.
- Resolved customer complaints professionally in accordance with company policy.
Education
Certification - Heating, Ventilation, AC (TCP)
Northeast State Community College
Blountville, TN05-2027
Skills
- Customer service
- Issue resolution
- Time management
- Technical troubleshooting
- Team collaboration
- Equipment maintenance
Certification
- Fundamentals of Industry 4.0
- Fundamentals of Fluid Power - Pneumatics
- Fundamentals of Fluid Power - Hydraulics
- Fundamentals of Mechanical Systems - 2021
- OSHA
Timeline
Cashier
L'Etoile Nail Bar
05.2022 - Current
Certification - Heating, Ventilation, AC (TCP)
Northeast State Community College