Dylan Bess
Ashland City
Summary
Results-driven and highly organized Pepsi Delivery Supervisor with extensive experience in managing and optimizing delivery operations. Demonstrated ability to lead and motivate delivery teams to consistently achieve and surpass performance targets. Skilled in developing and implementing operational strategies that enhance efficiency, reduce costs, and improve customer satisfaction. Known for excellent problem-solving and decision-making abilities, with a detail-oriented and customer-centric approach. Proficient in Microsoft PowerPoint, Word, and Excel. Strong teamwork, attention to detail, time management, and a leadership style that emphasizes empathy.
Overview
13
13
years of professional experience
Work History
Delivery Supervisor
Pepsico
07.2022 - Current
- Led a team of 60+ CDL delivery drivers, providing coaching and direction to ensure timely and accurate deliveries
- Conducted performance evaluations and provided ongoing training to drivers to optimize productivity and maintain high delivery standards
- Collaborated with cross-functional teams including warehouse, inventory management, and customer service to streamline delivery operations and resolve any issues or delays
- Maintain accurate driver logs via Geotab
- Ensure proper scheduling of personnel
- Respond to customer and driver issues in a timely manner to get the best outcome possible at the time
- Established open lines of communication between drivers, dispatchers, warehouse personnel, ensuring smooth workflow.
- Mentored new delivery team members, providing guidance on best practices and company policies.
- Increased delivery efficiency by streamlining route planning and prioritizing customer needs.
Sales Rep - Large Format
Pepsico
07.2021 - 07.2022
- Primary salesperson for route which consisted of Walmart, Kroger, Publix, Target, and Dollar General
- Sold in a large end cap fixture at the end of action alley in Walmart which increased sales of Lipton products such as the Lipton Green Tea, Pure Leaf, and Brisk
- Sold in a Crush cooler to increase sales of our KDP products such Crush flavors, Mug, and Schweppes
- Created and executed strategic sales plans to increase brand awareness and market share, resulting in an increase in sales revenue
- Built and maintained relationships with key accounts to drive customer loyalty and increase sales volume
- Collaborated with cross-functional teams to develop marketing campaigns and promotions to maximize brand visibility and drive sales
Sales Rep Relief - Large Format
Pepsico
07.2020 - 07.2021
- Successfully filled in for primary sales representatives, managing large format product sales and ensuring target quotas were met
- Helped sales reps with their routes and develop relationships with store and grocery managers
- Sell and execute promotions, solicit placement of equipment and sell sufficient product inventory
- Generate selling opportunities by maintaining and increasing shelf facings, cleaning shelves, and rotating products
Merchandiser
Pepsico
06.2017 - 07.2021
- Covered two different sales reps on their days off
- Stocked shelves, rotated product, set up displays, maintained organized back rooms
- Communicated with sales reps and store managers on what is needed for the account to ensure the store gets what they need on future deliveries
- Delivered excellent customer service took care of any issues the managers might have
Head Cashier
The Home Depot
02.2012 - 06.2017
- Oversaw and managed a team of cashiers, ensuring efficient and accurate cash handling processes
- Trained new cashiers on proper cash handling procedures, customer service techniques, and company policies
- Monitored cash register transactions to detect and resolve any discrepancies or errors in a timely manner
- Assisted with resolving customer complaints and concerns, maintaining high levels of customer satisfaction
Education
High School -
Hendersonville High School
Hendersonville, Tennessee05.2011
Skills
- Proficient in Microsoft PowerPoint
- Proficient in Microsoft Word
- Proficient in Microsoft Excel
- Problem solving
- Teamwork
- Attention to detail
- Time management
- Leading with empathy
- Strong work ethic
- Delivery scheduling
- Team supervision
- Delivery management
Timeline
Delivery Supervisor
Pepsico
07.2022 - Current
Sales Rep - Large Format
Pepsico
07.2021 - 07.2022
Sales Rep Relief - Large Format
Pepsico
07.2020 - 07.2021
Merchandiser
Pepsico
06.2017 - 07.2021
Head Cashier
The Home Depot
02.2012 - 06.2017
High School -
Hendersonville High School
Similar Profiles
Nick StrachanNick Strachan
Packaging Machine Operator at PepsiCoPackaging Machine Operator at PepsiCo
Wayne ReidWayne Reid
Field Sales Manager (6 Month Secondment) at PepsiCoField Sales Manager (6 Month Secondment) at PepsiCo
Jeffrey DivineJeffrey Divine
Delivery Driver at PepsiCoDelivery Driver at PepsiCo