Dylan Johnson
Hendersonville
Summary
Dynamic retail professional with a proven track record at Verizon, excelling in customer service and sales strategies. Known for building strong customer relationships and consistently exceeding sales goals. Skilled in cash handling and problem-solving, I thrive in fast-paced environments while maintaining a professional demeanor and ensuring customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Walmart
01.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Sold product based on customer needs.
Detail Specialist
Corwin
09.2023 - 05.2024
- Enhanced vehicle appearance by meticulously detailing interior and exterior surfaces.
- Utilized industry-standard techniques for paint correction, removing scratches, swirl marks, and other imperfections.
- Maintained a clean and organized workspace to ensure efficient completion of tasks.
- Increased customer satisfaction by providing high-quality, timely detailing services.
- Applied protective treatments on upholstery, leather, and vinyl for long-lasting results.
Retail Sales Specialist
Verizon
06.2023 - 09.2023
- Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
- Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
- Consistently met or exceeded individual sales goals while contributing to overall store success.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Developed strong relationships with customers, resulting in repeat business and loyalty.
- Maintained a well-organized and visually appealing store environment for optimal customer experience.
Production Associate
Marvin Windows And Doors, Inc.
02.2022 - 06.2023
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Boosted team morale, fostering a collaborative work environment through open communication and consistent feedback.
Sales Associate
Walmart
07.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
No Degree -
West Fargo High School
West Fargo, NDHigh School Diploma -
Great Plains Lutheran High School
Watertown05-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Listening skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Cash handling
- Money handling
- Stocking and receiving
- Sales expertise
- Product sales
- Sales strategies
- Upselling
- Cleaning techniques
- Sales training
- Retail store operations
- Professional demeanor
Certification
- Certified Forklift Operator, MArvin Windows - 2022-Current
Timeline
Sales Associate
Walmart
01.2025 - Current
Detail Specialist
Corwin
09.2023 - 05.2024
Retail Sales Specialist
Verizon
06.2023 - 09.2023
Production Associate
Marvin Windows And Doors, Inc.
02.2022 - 06.2023
Sales Associate
Walmart
07.2021 - 02.2022
No Degree -
West Fargo High School
High School Diploma -
Great Plains Lutheran High School
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