Summary
Overview
Work History
Education
Skills
OTHER HOBBIES
References
Timeline
Generic
Dylan Murphy

Dylan Murphy

Knoxville

Summary

I am a dynamic and dedicated professional with over 10 years of customer service experience. I have proven ability in team development and problem-solving, complemented by strong skills in Word and Excel. I am passionate about serving others and leading teams to achieve common goals with enthusiasm and commitment.

Overview

8
8
years of professional experience

Work History

Shift Lead

Starbucks
07.2025 - Current
  • Led the store in the absence of the coffeehouse leader. Organized and equipped the team with a store action plan.
  • I have also gained experience in customer service, mechanical problem solving and troubleshooting, and team development.

Intern

Park West Church of God
08.2022 - 05.2024
  • Church-based program that exists to prepare and equip young people to fulfill their calling in ministry.
  • Through the internship, I have earned my Exhorters License in the Church of God, two years of ministerial experience, and have had many opportunities to serve the congregation, lead teams in order to execute a common goal, and learn the operations of a church.

Shift Leader

Which Wich
Maryville
06.2018 - 02.2020

Trained and mentored staff on food preparation and customer service standards. I also assisted in maintaining cleanliness of workspace on a nightly basis.

Education

Bachelor of Science - Ministry, Liberal Studies Major

Lee University
12-2023

Associate of Fine Arts Degree - Music Performance, Guitar

Pellissippi State Community College
12-2021

Skills

  • Over 10 years of customer service
  • Continuing understanding of Logic, Final Cut, and various social media platforms
  • Experience with worker and public relations
  • Problem solving and troubleshooting Resolution
  • Understanding of Word, Excel, Google Docs, and Google Teams/Zoom
  • Called to serve in whatever capacity, with enthusiasm and drive

OTHER HOBBIES

I've been a guitarist in a bluegrass group for almost 5 years, it has been a very rewarding experience, allowing me to honor mountain music history and perfect my craft. I also enjoy painting, drawing and learning more about studio music production.

References

  • Caleb Ramsey- caleb@parkwest.org/ 865-363-5046
  • Elijah Thompson- 423-351-4020

Timeline

Shift Lead

Starbucks
07.2025 - Current

Intern

Park West Church of God
08.2022 - 05.2024

Shift Leader

Which Wich
06.2018 - 02.2020

Bachelor of Science - Ministry, Liberal Studies Major

Lee University

Associate of Fine Arts Degree - Music Performance, Guitar

Pellissippi State Community College
Dylan Murphy