Dylan Sheppard
Lenoir City
Summary
Capable professional well-versed in completing daily rounds, collecting measurements and identifying processing concerns early through diligent inspections. Conscientious, reliable and driven to make positive impact through work. Excellent organizational, observational and decision-making abilities.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Quality Control Inspector
CarMax
Knoxville
10.2023 - Current
- Inspected vehicles for quality assurance and adherence to company standards.
- Conducted detailed assessments of vehicle components and systems for defects.
- Collaborated with team members to maintain a safe and efficient work environment.
- Documented inspection results and reported findings to management promptly.
- Trained new inspectors on quality control processes and best practices.
- Recommended improvement measures to production process to meet quality control standards.
- Consulted with engineers to resolve quality, production, and efficiency problems.
- Participated in internal and external audits to ensure compliance with applicable regulations.
- Collaborated with cross-functional teams to resolve complex problems related to product design or manufacturing processes.
- I often play a role in inventory upkeeping (tracking down cars that have been reported in areas they should not be such as cars that report at one dealership when they should be at a different dealership)
- I have mastered my craft and am now a top inspector within my location
Delivery Driver
NAPA Auto Parts - Genuine Parts
Loudon
12.2022 - 10.2023
- Loaded and unloaded vehicles with care to prevent damage.
- Delivered auto parts to various locations efficiently and safely.
- Communicated effectively with customers regarding delivery schedules.
- Inspected vehicle regularly for maintenance and safety compliance.
- Collaborated with team members to streamline delivery processes.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Notified customers of delays to decrease calls to support.
- Ensured accurate completion of all paperwork associated with deliveries.
- Verified accuracy of items loaded onto truck against shipping documents.
- Maintained accurate delivery logs for tracking purposes.
- Managed different routes for myself and for other coworkers
- Restocked parts depending on demand and customer need
Education
Lenoir City High School
Lenoir City, TNSkills
- Vehicle inspection
- Defect analysis
- Quality assurance
- Documentation management
- Customer relationship management
- Internal audits
- Collaborative problem solving
- Effective communication
- Attention to detail
- Time management
- Inventory tracking
- Safety compliance
- Visual inspection
- OSHA compliance
- Employee supervision
- Training and mentorship
- Reporting and analysis
Timeline
Quality Control Inspector
CarMax
10.2023 - Current
Delivery Driver
NAPA Auto Parts - Genuine Parts
12.2022 - 10.2023
Lenoir City High School