DYLAN WEBB
Jonesborough
Summary
Enthusiastic and driven recent graduate with a Bachelors of Business in Marketing and Management, eager to apply a strong academic foundation in business and healthcare to a career in pharmaceutical or medical device sales. Possess excellent communication, interpersonal, and problem-solving skills, with a passion for healthcare and improving patient outcomes. Demonstrated ability to quickly learn new concepts, adapt to fast-paced environments, and build relationships. Eager to leverage a strong work ethic, attention to detail, and customer-focused approach to contribute to the success of a dynamic sales team. Ready to bring a fresh perspective and strong commitment to achieving sales goals in the pharmaceutical or medical device industry.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Trainer
Workout Anytime
04.2024 - Current
- Assisted clients in improving posture, balance, coordination, flexibility, core strength and muscular endurance
- Developed and implemented customized fitness plans to meet individual goals
- Demonstrated exercises to clients and modified them as necessary
- Motivated and inspired clients to achieve results and reach goals
- Tracked client progress and maintained complete and accurate client files
- Demonstrated proper form for each exercise while providing encouragement and motivation
- Monitored client progress and provided feedback on exercise performance
- Conducted group classes focusing on cardiovascular conditioning, circuit training, weight loss strategies and muscle toning techniques
- Educated clients on nutrition principles and healthy lifestyle habits
Sales Representative
Workout Anytime
04.2024 - Current
- Communicated product features, advantages, and benefits to customers
- Utilized persuasive communication techniques to close deals quickly and efficiently
- Developed and maintained strong customer relationships and networks within designated sales territory
- Worked with management teams to develop annual sales plans, goals, and targets
- Conducted regular follow ups with customers post purchase to ensure satisfaction and gauge loyalty levels
- Negotiated contracts and prices with clients to exceed sales goals
- Generated leads and maintained lists of prospective customers
Associate
Lowes
11.2021 - 08.2023
- Developed strong customer service skills through daily interactions with customers
- Trained new employees on basic customer service techniques and procedures
- Operated cash register to process cash, check and credit transactions
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas
- Participated in team meetings, providing insights to improve operations
- Sold products to customers by explaining product features and benefits
- Answered phone calls from potential customers to direct to appropriate products or departments
- Approached customers and initiated conversations to determine needs and preferences
Customer Service Representative
Johnson City Family Skate Center
01.2018 - 01.2020
- Handled customer complaints and inquiries in a courteous and efficient manner
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
- Developed strong customer relationships and loyalty through effective communication
- Responded to telephone inquiries and complaints following standard operating procedures
- Assisted with training and mentoring new team members
Education
Bachelor of Interdisciplinary Studies - Marketing Management And Research
East Tennessee State University
Johnson City, TN05-2025
Associate of Science - General Studies
Northeast State Community College
Blountville, TN05-2019
Skills
- Service marketing
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Client progress evaluation
- Relationship building
- Goal setting and planning
- Sales presentations
- Sales closing
- Sales strategy development
- Client service
Certification
- First Aid, CPR, AED Instructor's Certificate – American Red Cross.
- Certified Personal Trainer - National Academy of Sports Medicine.
Languages
English
Interests
- Graphic Design
- Enjoy participating in weight lifting for overall physical and mental well-being
- Martial Arts
- Watching Movies and TV Shows
- Outdoor Recreation
- Music
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Personal Trainer
Workout Anytime
04.2024 - Current
Sales Representative
Workout Anytime
04.2024 - Current
Associate
Lowes
11.2021 - 08.2023
Customer Service Representative
Johnson City Family Skate Center
01.2018 - 01.2020
Bachelor of Interdisciplinary Studies - Marketing Management And Research
East Tennessee State University
Associate of Science - General Studies
Northeast State Community College
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