DZERVIN SASIC
Body20
Nashville
5
years of professional experience
Detail-oriented and proactive professional with strong organizational skills, adept problem-solving abilities, and exceptional communication. Seeking a dynamic office or remote role to contribute to efficient operations and support organizational goals. Proven track record managing a fitness studio and successfully converting potentials into clients. Led a team of personal trainers while training new ones. Committed to delivering high-quality results and providing outstanding support in both collaborative and independent settings.
Work History
Lead Personal Trainer
1 Year 10 Months- Educated clients on proper nutrition and wellness strategies, empowering them to make lasting changes in their daily lives.
- Mentored junior trainers in developing their skills and expertise in personal training techniques and approaches.
- Boosted client satisfaction through continuous assessment of progress, adjusting exercise plans accordingly for optimal results.
- Demonstrated exceptional leadership qualities by consistently maintaining a high level of professionalism and setting a positive example for fellow trainers.
- Developed strong rapport with clients, fostering a supportive and motivating environment for personal growth and achievement.
Licensed Life and Health Insurance Agent
3 Months- Maintained compliance with all industry regulations while completing paperwork accurately and efficiently.
- Educated clients on the intricacies of their health insurance policies, empowering them to make informed decisions.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Provided comprehensive customer service to drive client satisfaction.
- Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.
OPERATIONS SPECIALIST
8 Months- Assist with day to day operations, including but not limited to preparing, tracking, shipping orders worldwide as they come into the database
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Continuously sought opportunities for professional development in order to remain knowledgeable about industry best practices.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Advanced company's competitive position by conducting SWOT analysis and aligning operations with strategic goals.
- Implemented new inventory management system to minimize stock discrepancies.
STUDIO MANAGER
11 Months- Oversee day-to-day operations
- This includes providing services directly to clients, assuring that adequate staff is scheduled for each day, managing staff and supplemental trainers, supply management, communication with scheduling personnel, and assuring equipment functionality and budgetary parameters
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Verified that organization maintained open-door policy so employees could openly discuss ideas and make suggestions.
- Managed budgets and financial reports, ensuring fiscal responsibility and profitability.
CERTIFIED PERSONAL TRAINER
1 Year 2 Months- Led dynamic workout sessions, expertly operating E-fit devices while providing personalized guidance to diverse clients, fostering health and fitness goals
- Meticulously analyzed in-body scans to track client progression, adapting training protocols to optimize results and ensure continuous improvement
- Cultivated a motivating environment, tailoring coaching approaches to each client's needs, enhancing their commitment to long-term health objectives
- Developed creative workout strategies, integrating cutting-edge fitness trends with E-fit technology to keep sessions engaging and effective for all age groups
- Evaluated client data to identify trends, adjusting training methodologies for optimal outcomes while maintaining strict confidentiality standards
RESEARCH ANALYST II
1 Year 6 Months- Attend weekly meetings while keeping track of client data
- Analyzed ABA strategies and data collection procedures, providing insights to lead therapists for improved client outcomes and behavioral modifications
- Meticulously followed research protocols and ABA processes, ensuring accurate data collection and adherence to ethical standards in client interactions
- Participated in weekly meetings, sharing client data and observations to enhance team-wide understanding and refine treatment approaches
- Adapted ABA techniques like prompting, reinforcement, and shaping to address unique client needs, fostering positive behavioral changes
- Maintained comprehensive client files, uploading session data and videos, contributing to measurable progress in behavioral interventions
Education
BACHELOR OF SCIENCE - Exercise Science, Physical Education and Wellness, Psychology
Skills
Time management
Interpersonal skills
Reliability
Punctuality
Patience
Result-oriented
Self-directed
Critical thinking
Research skills
Team leadership
Conflict mediation
Communication skills
Initiative
Extracurricular Activities
Tau Kappa Epsilon Fraternity (Member)
Timeline
Lead Personal Trainer
Body20
01.2025 - CurrentRead More
Licensed Life and Health Insurance Agent
American Income Life Insurance Company
11.2024 - 02.2025Read More
OPERATIONS SPECIALIST
DRC Ventures
10.2023 - 06.2024Read More
STUDIO MANAGER
Manduu
11.2022 - 10.2023Read More
CERTIFIED PERSONAL TRAINER
Manduu
09.2021 - 11.2022Read More
RESEARCH ANALYST II
Vanderbilt University Medical Center
03.2020 - 09.2021Read More
Tennessee Technological University
BACHELOR OF SCIENCE from Exercise Science, Physical Education and Wellness, Psychology
Read More