Edgar E. Martin, Jr.
Murfreesboro
Summary
Adept at enhancing operational efficiency, I leveraged teamwork and advanced communication skills at Bridgestone Americas to surpass production goals. My expertise in safe driving practices and customer service, honed across multiple roles, significantly improved client satisfaction. Committed to professionalism and punctuality, I consistently achieve and exceed expectations without compromising safety or quality.
Overview
16
16
years of professional experience
Work History
Production
Bridgestone Americas
02.2018 - Current
- Maintained production records
- Ran multiple machines simultaneously to increase production capacity.
- Collaborated with team members to efficiently meet production goals.
- Checked production goods and reported deficiencies.
- Performed safety checks on machines and production equipment.
- Delivered proper material to production lines.
- Loaded and unloaded items from production line.
- Completed daily production logs and required reporting.
- Performed quality control and monitored production efforts.
Delivery Driver
SYSCO Food Services
10.2014 - 02.2018
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Delivery Driver
Reinhart Foodservice L.L.C.
04.2014 - 08.2014
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Verified accuracy of all deliveries against order forms.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Delivery Driver
Ajax Turner
05.2010 - 04.2014
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Unloaded trucks using pallet jacks when require, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
Class A Truck Driver, OTR
Usa Truck Inc
02.2010 - 05.2010
- Reduced fuel consumption with strategic route planning and efficient driving techniques.
- Streamlined paperwork processing by accurately logging hours of service, trip details, and expense reports in a timely manner.
- Ensured timely deliveries by coordinating closely with dispatchers and adjusting routes as needed.
- Navigated challenging weather conditions safely by adjusting driving techniques and making informed decisions based on conditions.
- Performed thorough pre-trip and post-trip inspections, identifying potential issues before they became problems.
- Updated dispatchers regularly on progress toward destination using GPS tracking technology for accurate real-time information sharing.
- Provided outstanding customer service with prompt communication, professionalism, and issue resolution when necessary.
- Communicated effectively with shipping dock personnel during pickup/drop-off procedures ensuring smooth operations.
- Enhanced delivery efficiency by planning and executing optimal routes for long-haul trips.
- Operated with safety and skill to avoid accidents and delays.
Production Line Worker
Southwestern Great American
10.2009 - 01.2010
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Collaborated with other production workers to achieve smooth running of production line.
- Followed instructions to make products in line with customer specifications.
- Maintained a clean and organized workspace, adhering to 5S principles for optimal efficiency and safety.
- Optimized workflow by adapting quickly to changes in production schedules or job assignments as needed.
OTR Truck Driver
Coi Food Service
01.2009 - 10.2009
- Maintained accurate driving records in accordance with federal laws and regulations.
- Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
- Contacted customers to report delayed delivery times.
- Communicated regularly with dispatcher to provide updates on delivery times.
- Completed multi-day and overnight trips every month.
- Strengthened relationships with clients through consistent professionalism, clear communication, and attention to detail in meeting their specific needs.
Education
Class A CDL - Trucking
Volunteer Training Center
12-2008
High School Diploma -
Riverdale High Schools
Murfreesboro, TN01-2001
Skills
- Warehouse production
- Positive attitude
- Workplace cleanliness
- Pretrip inspections
- Professionalism and punctuality
- Weather condition awareness
- Customer service
- Safe driving practices
- Communication and interpersonal skills
- Teamwork and collaboration
- Punctual and reliable
- Manufacturing background
Languages
English
Native or Bilingual
Timeline
Production
Bridgestone Americas
02.2018 - Current
Delivery Driver
SYSCO Food Services
10.2014 - 02.2018
Delivery Driver
Reinhart Foodservice L.L.C.
04.2014 - 08.2014
Delivery Driver
Ajax Turner
05.2010 - 04.2014
Class A Truck Driver, OTR
Usa Truck Inc
02.2010 - 05.2010
Production Line Worker
Southwestern Great American
10.2009 - 01.2010
OTR Truck Driver
Coi Food Service
01.2009 - 10.2009
Class A CDL - Trucking
Volunteer Training Center
High School Diploma -
Riverdale High Schools
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