Edward Gorham Jr.
Lebanon
Summary
Experienced professional with a strong background in business operations seeking a career in the business industry. Skilled in management and marketing, I aim to drive maximum profitability for a company by streamlining processes and enhance efficiency; I am committed to delivering strategic solutions. Thriving in fast-paced environments and excelling at problem-solving, I am dedicated to achieving organizational goals.
Overview
2025
2025
years of professional experience
Work History
Team Lead
Napa Auto Parts DC
2021 - Current
- Preserve efficient time management capabilities for expedited shipping to localized customers.
- Maintain orders that have been placed by numerous customers within the United States to ensure adequate delivery.
- Distribute relevant information gathered through meetings and emails to team members.
- Promote a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Collaborate with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Delivery Expert
TruCon Construction
2020 - 2021
- Transported necessary materials and equipment to job sites.
- Collected deposits and final payments for projects.
- Improved overall project efficiency by streamlining processes and adopting time-saving strategies whenever possible.
- Coordinated with subcontractors and suppliers to ensure seamless communication and efficient project execution.
- Developed strong relationships with clients, resulting in repeat business and positive referrals.
Sales Associate
Goody’s
2019 - 2020
- Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
- Computed sales prices, total purchases and receive and process cash or credit payment.
- Answered questions regarding the store and its merchandise
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock inventory and restocked shelves to maintain product availability and store appearance as well as customer engagement.
Group Sales Intern
Nashville Shores Lakeside Resort
2019 - 2019
- Handled inbound phone sales; answering questions provided by customers and sharing overall property information.
- Assisted inside Sales Representative with ticket orders, credit card processing, ticket details, etc.
- Assisted with large catered outings, birthday parties, and special events within the park.
- Enhanced client relationships by providing exceptional customer service and promptly addressing inquiries.
Education
Bachelor of Science - Business Administration And Management
University of Tennessee At Martin
Martin, TNSkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Collaborative Teamwork
- Effective Communication
- Skilled in Microsoft Office Applications
- Equipment Certification
- Data Analysis
- Logistics
Timeline
Team Lead
Napa Auto Parts DC
2021 - Current
Delivery Expert
TruCon Construction
2020 - 2021
Sales Associate
Goody’s
2019 - 2020
Group Sales Intern
Nashville Shores Lakeside Resort
2019 - 2019
Bachelor of Science - Business Administration And Management
University of Tennessee At Martin
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