EDWARD SHELTON
Nashville
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
15
15
years of professional experience
Work History
Field Manager
4M Building Solutions
Nashville, TN
08.2024 - 04.2026
- Managed multiple client accounts, ensuring contract compliance and service quality
- Supported revenue and profit goals through effective operational oversight
- Built long-term client relationships, contributing to strong account retention
- Led and supervised teams while maintaining a safe and compliant work environment
- Oversaw payroll, staffing, inspections, and inventory management
- Resolved customer issues promptly, ensuring a professional client experience
Business Manager
Creative Dentistry of Nashville P.C.
Nashville, TN
07.2019 - 02.2024
- Led daily operations and improved workflow efficiency through process optimization
- Analyzed business metrics to identify inefficiencies and implement improvements
- Developed partnerships that increased patient volume and revenue
- Ensured secure handling and integrity of business and customer data
Owner Operator
Diligent Transportation
Hendersonville, TN
10.2016 - 06.2019
- Managed logistics operations with a focus on secure and timely delivery
- Negotiated contracts and maintained strong client relationships
- Oversaw business operations including scheduling, compliance, and financial tracking
Mail Handler Assistant
USPS
Nashville, TN
03.2015 - 10.2016
- Processed high volumes of mail with strong accuracy and attention to detail
- Supported customer service operations and promoted shipping solutions
Case Manager
Mental Health Cooperative
Nashville, TN
01.2011 - 09.2014
- Coordinated services and improved client outcomes through resource management
- Managed budgets and provided financial guidance to clients
- Acted as liaison to improve communication between departments
Education
Cybersecurity Boot Camp Certification -
Vanderbilt University
01-2025
Master of Business Administration - Business Administration
University of Phoenix
12-2016
Skills
- Security Tools: Wireshark, Splunk, Burp Suite, Nessus, Metasploit, Snort
- Security Concepts: Vulnerability Assessment, Incident Response, Risk Management, Network Security
- Systems & Software: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Core Strengths: Analytical Thinking, Problem Solving, Communication, Team Collaboration
- Project coordination
- Field operations
- Crew management
- Inventory management
Timeline
Field Manager
4M Building Solutions
08.2024 - 04.2026
Business Manager
Creative Dentistry of Nashville P.C.
07.2019 - 02.2024
Owner Operator
Diligent Transportation
10.2016 - 06.2019
Mail Handler Assistant
USPS
03.2015 - 10.2016
Case Manager
Mental Health Cooperative
01.2011 - 09.2014
Master of Business Administration - Business Administration
University of Phoenix
Cybersecurity Boot Camp Certification -
Vanderbilt University