Edwin Ronold Lazar
Coimbatore
Summary
Logical Service Engineer with extraordinary troubleshooting and problem-solving skills and Team management, Offering over 13 years of experience performing equipment installation, inspection and assembly. Well-versed in monitoring installed equipment and maintaining equipment in proper condition.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Service Engineer
Crossfields Water Purifiers Private Limited
Salem
05.2006 - 05.2007
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions
Service Team Leader
Premier Evolvics pvt ltd
5 2011 - Current
- Troubleshoot microprocessors or electronic instruments, equipment, or systems,
- Working electronic test equipment such as logic analyzers.
Assemble circuitry for electronic systems according to engineering instructions,production specifications, or technical manuals. - Educate equipment operators on proper use of equipment
- Inspect newly installed equipment to adjust or correct operating problems
- Successfully resolved escalated customer issues by utilizing effective negotiation skills and demonstrating empathy towards their concerns.
Education
Bachelor of Engineering (ECE) -
Paavai Collage of Engineering
Namakkal, Tamil Nadu 06.2007 - 05.2010
Diploma (ECE) -
Al Ameen Polytechnic Collage
Erode, Tamil Nadu 06.2004 - 05.2006
Skills
Documentation And Reporting
Complaint resolution
Work Planning
Technical Support
Team management
Career Accomplishment
- Customer-focused, adaptable, enthusiastic professional equipped with a 13 years
of experience as a Senior Service Engineer. - Reliable team-player quick to grasp essential job skills and knowledge currently seeking as a Senior Engineer.
- Clarifying the customer query/dispute on the performance of the instrument.
- Reporting the problems faced by the customer to the principal for their information.
- Maintain uncompromising focus on high quality standards and bottom-line profit
improvement Effective technical and communication abilities. - New Project of machine installation done by me on the following countries Brazil,South africa, Turkey And Honduras.
Products Summary
- Fiber Testing: Premier ART, aQura, HFT9000
- Yarn Testing: iQ Qualicenter, Tensomaxx 7000, Classi
- Online Monitoring: Xen I iQube, Ring I, Ultimo
Disclaimer
I Consider Myself familiar with Electronics Hardware & Software Aspects and team management I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Bachelor of Engineering (ECE) -
Paavai Collage of Engineering
06.2007 - 05.2010
Service Engineer
Crossfields Water Purifiers Private Limited
05.2006 - 05.2007
Diploma (ECE) -
Al Ameen Polytechnic Collage
06.2004 - 05.2006
Service Team Leader
Premier Evolvics pvt ltd
5 2011 - Current
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