SYED JAMEEL AHAMED
Network Security Engineer
Chennai
Summary
Experienced Palo Alto Networks (TAC) Network Security Engineer with a proven track record of achieving company objectives through methodical and efficient practices. Proficient in performing under pressure and quickly adapting to new challenges to support organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Specialist - Palo Alto Prisma SaaS Security
Movate ( Formerly Known As CSS Corp)
05.2023 - Current
- Handling issue related Application onboarding (Box, SFDC, Jira, Office, Slack etc.), asset scanning, asset quarantine, DLP Data Pattern and Data profile issues.
- Collecting the Frontend and Backend logs like HAR file, production.log and workers.log, building the ES queries to check the asset related issues also using Garuda/Grafana tool.
- Gathering the information by login into the AWS console and check the SQS queue and frontend server information.
- Checking the license CASB related issues.
- Creating DIT and working along with DevOps engineering team to resolve the customer issues
Senior Network Security Engineer
Movate ( Formerly Known As CSS Corp )
01.2023 - 05.2023
- Handling tickets (P1-P4) Top Accounts Team & providing resolution as per SLA.
- Collecting and analyzing specific debug dump/dump level logs and replication of complex issues and bugs before escalating the tickets to T3.
- In depth understanding of feature areas like high availability, global product, logging & reporting, security policy, NAT policy, Zone protection, DOS protection, Management Plane etc.
Network Support Engineer - TAC
Movate ( Formerly Known As CSS Corp )
09.2021 - 12.2022
- Palo Alto TAC Engineer, responsible for deploying, designing configuring, maintaining and fixing most of the network security implementation related to Palo Alto NGFW and Panorama for global Customers.
- Handling Level-2 tickets & provide support and root cause analysis in a timely manner if required.
- Collecting debug and dump level logs for analysis and configuration back-up of network devices also be taken it required for troubleshooting
Education
BE: Computer Science And Engineering
Chendu College of Engineering And Technology
Chengalpattu, India 04.2001 -
Diploma in Computer Technology
Central Polytechnic
Chennai, India05.2017
Skills
Hands-on experience with Palo Alto Networks Firewall, Panorama and Prisma SaaS Security
Certification
PaloAlto Certified Network Security Engineer (PCNSE 10.2)
Timeline
Specialist - Palo Alto Prisma SaaS Security
Movate ( Formerly Known As CSS Corp)
05.2023 - Current
Senior Network Security Engineer
Movate ( Formerly Known As CSS Corp )
01.2023 - 05.2023
PaloAlto Certified Network Security Engineer (PCNSE 10.2)
11-2022
Network Support Engineer - TAC
Movate ( Formerly Known As CSS Corp )
09.2021 - 12.2022
BE: Computer Science And Engineering
Chendu College of Engineering And Technology
04.2001 -
Diploma in Computer Technology
Central Polytechnic
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