Elan Shawzin
Nashville,TN
Summary
Ambitious Community & Engagement Specialist with a focus on client satisfaction and retention. Developed engagement strategies and analyzed customer feedback to refine service offerings. Committed to collaborating with cross-functional teams to achieve project goals and enhance communication initiatives.
Overview
4
4
years of professional experience
Work History
Community & Engagement Speacialist
BeAssured
Nashville, TN
02.2024 - Current
- Developed and implemented engagement strategies to enhance client satisfaction and retention.
- Collaborated with cross-functional teams to align on communication initiatives and project goals.
- Analyzed customer feedback to identify trends and improve service offerings based on insights.
- Streamlined email marketing efforts for better open rates, click-through rates, and overall engagement.
- Conducted regular competitive analysis to stay informed on industry trends and adjust marketing strategies accordingly.
- Managed social media platforms, increasing audience interaction through targeted content creation.
- Established metrics for measuring engagement effectiveness, ensuring alignment with business objectives.
- Provided ongoing support to clients, fostering relationships that encouraged long-term partnerships.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
Community Ambassador
Landmark Properties Inc.
Tampa
10.2022 - 07.2023
Education
Bachelor of Science - Marketing
University of South Florida
Tampa, FL05-2024
Skills
- Brand awareness
- Cross-functional coordination
- Problem-solving
- Decision-making
- Problem-solving abilities
- Calm and professional under pressure
- Teamwork and collaboration
Timeline
Community & Engagement Speacialist
BeAssured
02.2024 - Current
Community Ambassador
Landmark Properties Inc.
10.2022 - 07.2023
Bachelor of Science - Marketing
University of South Florida