Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management. Dedicated to complete knowledge of company products and services for optimized customer service.
Seeks out and identifies business customer targets to acquire new customers according to OFR product specialization portfolio.
Plans and manages BC.
Conducts regular visits to existing customers and prospects, building rapport and trust with them.
Assesses customer needs and recommends solutions based on industry knowledge and product solutions.
Supports customer retention by conducting joint visits with the Product team and organizing customer workshops.
Facilitates business implementation through the implementation team.
Collects relevant customer information and prepares documents for customer implementation to ensure proper operational handover and meet customer expectations.
Ensure appropriate level of industry and competitive knowledge.
Report visit in DHLI within timeline.
Responsible for to meet a sales target and reports to the Sales Manager.
Responsible for sales growth in the region and focus sector for the company.
Map the market and maintain a market intelligence of customers in the region.
Develop a prioritized target customer list and focus sales effort to penetrate and grow the target customers.
Maintain and develop excellent vendor relationship with an objective of most competitive pricing available.
Create loyalty and optimize the existing portfolio.
Acquire new customers through individual prospecting actions.
Promote the new commercial offers.
Manage and grow existing businesses to generate sustainable revenue.
Maintaining records regarding sales visit.
ACHIEVER OF THE QUARTER II, 2022 - DHL Global Forwarding (India)