Summary
Overview
Work History
Education
Skills
Certification
Memberships
Affiliations
Timeline
Generic

Eleanor Ziolkowski

Oak Ridge

Summary

Compassionate professional with background as Apprentice Funeral Director. Garnered relevant experience in funeral planning, coordinating with families during difficult times, and maintaining detailed paperwork. Possess strengths in empathetic communication, crisis management and respect for cultural customs. Previous work has resulted in smoothly-operated funerals that honor the deceased and support grieving loved ones.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Part-Time Sales Lead

Five Below
Oak Ridge
10.2024 - Current
  • Led team to achieve sales goals through effective communication and motivation.
  • Implemented visual merchandising standards to enhance store presentation and appeal.
  • Managed inventory levels, ensuring stock availability for customer demand and promotions.

Assistant Manager

Staples
Oak Ridge
08.2021 - 07.2023
  • Trained new employees on product knowledge, customer service protocols, cash handling, and safety regulations.
  • Resolved customer complaints efficiently while upholding professionalism.
  • Managed daily store operations, including staff scheduling, task assignments, and inventory oversight.

Copy and Print Supervisor

Staples
Oak Ridge
01.2019 - 08.2021
  • Identified areas of improvement in operational processes, and developed strategies to increase efficiency.
  • Created various marketing materials, such as brochures, flyers, and business cards, using Microsoft Office and Adobe Creative Suite applications.
  • Maintained accurate records of daily printing activities, including job orders, costs, and customer information.

Cashier

Misaki Japanese Steakhouse and Sushi
Knoxville
01.2018 - 11.2018
  • Performed opening and closing duties such as counting money, balancing registers and reconciling discrepancies.
  • Trained new cashiers in the use of cash registers and processing payments.
  • Operated cash register and accurately processed payments, returns, and exchanges.

Education

Associate of Applied Science - Mortuary Science

John A. Gupton College
Nashville, TN

Some College (No Degree) - General Studies

Pellissippi State Community College
Knoxville, TN

High School Diploma -

Lenoir City High School
Lenoir City, TN
05.2019

Skills

  • Product and service expertise
  • Staff training and development
  • Quality assurance
  • Retail management
  • Team leadership
  • Customer service
  • Visual merchandising

Certification

  • OSHA Bloodborne Pathogens Training - In Progress
  • Certified Crematory Operator (International Cemetery, Cremation and Funeral Association – Expected 2026)
  • Tennessee Apprentice Funeral Director License – In Progress

Memberships

  • Member, National Funeral Directors Association (NFDA)
  • Member, Tennessee Funeral Directors Association
  • Student Member, Academy of Professional Funeral Service Practice

Affiliations

  • Assisting at a local STEM magnet school or mentoring younger students
  • Crocheting blankets, hats, or plushies for fun or gifting
  • Reading fiction, history, sci-fi, or anything that sparks imagination
  • Listening to educational podcasts or watching documentaries
  • Exploring topics like space, marine biology, or forensic science just for fun

Timeline

Part-Time Sales Lead

Five Below
10.2024 - Current

Assistant Manager

Staples
08.2021 - 07.2023

Copy and Print Supervisor

Staples
01.2019 - 08.2021

Cashier

Misaki Japanese Steakhouse and Sushi
01.2018 - 11.2018

Associate of Applied Science - Mortuary Science

John A. Gupton College

Some College (No Degree) - General Studies

Pellissippi State Community College

High School Diploma -

Lenoir City High School

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Eleanor Ziolkowski