Eli Blackledge
Nashville
Summary
Professional and hard worker with extensive history in team leadership and retail operations management. Known for achieving high levels of team collaboration and customer satisfaction, adaptable to changing needs and priorities. Reliable, diligent, and results-focused to ensure success for the greater whole.
Overview
8
8
years of professional experience
Work History
Retail Team Leader
Target
Nashville, TN
05.2022 - 05.2026
- Led team in delivering exceptional guest service through training and mentoring.
- Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
- Implemented sales strategies that enhanced product visibility and increased store revenue.
- Facilitated team meetings to communicate objectives, ensuring alignment with corporate goals.
- Resolved customer inquiries and issues promptly, enhancing overall guest satisfaction scores.
Assistant Manager
Leslie's Pool Supplies
Nashville, TN
05.2020 - 04.2022
- Assisted in daily operations, ensuring optimal inventory management and product availability.
- Quickly had to learn the inner workings of pools and hot tubs to best diagnose customers' needs to maintain them.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Landscaper
Rices Landscaping
Canton, Ohio
06.2019 - 08.2019
- Operated landscaping equipment, including mowers and trimmers, ensuring optimal performance and safety.
- Assisted in landscape design implementation, contributing to aesthetic enhancements of residential properties.
- Collaborated with team members on large projects, improving workflow efficiency through effective communication.
- Executed routine maintenance tasks, maintaining health of plants and overall site appearance consistently.
Cook
Chick-fil-A Express
Nashville, Tennessee
11.2018 - 04.2019
- Took orders from customers and assembled their sandwiches
- Worked the register and rang customers up
- Washed dishes in the back after the night
Cashier
Tinseltown Movie Theatre
Canton, Ohio
06.2018 - 08.2018
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer and ensured balanced end-of-shift reports.
- Delivered exceptional customer service, resolving inquiries and complaints promptly.
- Collaborated with team members to maintain cleanliness and organization of work area.
Education
Audio Engineering
Belmont University
Nashville, TNSkills
- Store operations
- Team motivation
- Adaptability
- Customer service
- Decision-making
- Workload management
Timeline
Retail Team Leader
Target
05.2022 - 05.2026
Assistant Manager
Leslie's Pool Supplies
05.2020 - 04.2022
Landscaper
Rices Landscaping
06.2019 - 08.2019
Cook
Chick-fil-A Express
11.2018 - 04.2019
Cashier
Tinseltown Movie Theatre
06.2018 - 08.2018
Audio Engineering
Belmont University