Results-driven professional with strong sales techniques and a positive attitude. Experienced in optimizing operations and managing client relationships to exceed expectations and drive guest satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
stones river country club
Murfreesboro
05.2025 - 01.2026
Provided exceptional customer service to members and guests at the country club.
Managed dining table setups and maintained cleanliness to create a welcoming environment.
Collaborated with kitchen staff to coordinate timely food delivery, enhancing dining experience.
Resolved customer complaints professionally, prioritizing guest satisfaction and loyalty.
Pressure Washer
Myself
Murfreesboro
05.2024 - 07.2024
Operated high-pressure washing equipment for residential and commercial cleaning.
Communicated with clients to understand their specific cleaning needs and preferences.
Trained new team members on proper equipment handling and cleaning techniques.
Managed schedule for appointments to optimize time and resource allocation.
Valet Manager
PMC
Nashville
01.2023 - 05.2024
Managed parking systems and technology, facilitating seamless guest experiences.
Supervised daily valet operations, enhancing vehicle handling efficiency.
Resolved guest concerns promptly, contributing to high guest satisfaction.
Education
Bachelor of Science - Business Management
University of Tennessee
Knoxville, TN
05-2028
Skills
Menu knowledge
Order processing
Customer service
Client communication
Effective communication
Time management
Relationship building
Problem solving
Team management
Project management
Data analysis
Positive and professional
Affiliations
football team captain (2 years) soccer team captain (3 years)