ELIJAH ARNOLD
Westmoreland
Summary
Versatile professional with a solid background in laboratory operations, and customer service. Excelling at team collaboration, I significantly enhanced client satisfaction and project efficiency at Cleveland Cliffs. My unique blend of creative and analytical skills drives innovative solutions and exceptional outcomes in dynamic environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Rural Mail Carrier Associate
USPS
07.2025 - Current
- Delivered mail and packages efficiently across designated rural routes, ensuring timely service.
- Maintained accurate records of deliveries and pickups to uphold postal service standards.
- Operated delivery vehicles safely while adhering to traffic regulations and postal guidelines.
- Assisted in sorting and organizing mail for optimal route efficiency during peak times.
- Developed strong customer relationships through exceptional service and effective communication.
- Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
- Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.
- Sorted mail according to order of address appearance for easy access in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Ensured accurate deliveries by thoroughly verifying mailing addresses and cross-referencing with postal records.
- Enhanced customer satisfaction by promptly delivering mail and packages to their corresponding destinations.
Material Handler
Sumitomo Electric Wiring Systems
03.2025 - 07.2025
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
- Maintained inventory accuracy through regular cycle counts and reconciliation processes.
- Coordinated inbound and outbound shipments, ensuring adherence to safety regulations and company standards.
- Trained new staff on proper handling techniques, equipment operation, and safety protocols.
- Implemented process improvements resulting in reduced material handling time and increased workflow efficiency.
- Oversaw daily operations, prioritizing tasks to meet production deadlines while maintaining quality standards.
- Collaborated with cross-functional teams to streamline order fulfillment and enhance customer satisfaction.
- Conducted routine inspections of equipment to ensure optimal performance and compliance with safety guidelines.
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
Laboratory Technician
Cleveland Cliffs
10.2022 - 02.2025
- Utilized a range of laboratory equipment, including microscopes, centrifuges, pipettes, and spectrometers.
- Performed routine laboratory tests and analyses in support of research objectives, ensuring accuracy and precision of results.
- Maintained accurate records of data collected from experiments.
- Conducted quality control checks on all lab instruments and supplies.
- Ensured compliance with relevant safety regulations when handling hazardous materials in the lab.
- Reported any malfunctions or discrepancies related to lab equipment immediately to supervisor.
- Generated reports to document results.
- Set up and operated laboratory instruments to perform standardized testing in accordance with industry and standard operating procedures.
- Performed maintenance activities such as cleaning glassware or sterilizing work surfaces.
- Calibrated instruments with accuracy and precision following established procedures.
- Calibrated scientific equipment such as pH meters, thermometers, balances.
- Collaborated with colleagues on various projects to ensure timely completion of tasks.
- Improved current skills and knowledge by attending all relevant meetings, classes, and trainings.
- Adhered to and enforced stated safety policies and procedures.
Customer Service Representative
Newcomb Oil Co., LLC. DBA FiveStar Food Mart
04.2022 - 10.2022
- Answered product and service questions, suggesting other offerings to attract potential customers
- Cross-Trained in both Departments
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Responded to customer requests for products, services and company information
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
Saw Operator
MasterBrand Cabinets
02.2022 - 07.2022
- Set up and calibrated machinery to meet specific production requirements
- Monitored operating machinery to assess progress, adjust settings and maintain production speeds
- Completed special cuts, grooves and bevels to produce desired looks
- Set up and powered saws to cut, slot, groove, miter and trim metallic and non-metallic workpieces according to specifications
- Identified stock imperfections, assigned grades and noted production concerns based on regular inspections
- Maximized efficiency by removing safety hazards and debris from work areas.
Cell Phone Specialist
Verizon
03.2021 - 10.2021
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations
- Maintained energy and enthusiasm in fast-paced environment
- Received and processed stock into inventory management system
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Proved successful working within tight deadlines and fast-paced atmosphere
- Worked with customers to understand needs and provide excellent service
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Collaborated with team members to achieve target results
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Cook
Applebee's
05.2019 - 01.2021
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores
- Prepared food items in compliance with recipes and portioning control guidelines
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients
- Seasoned and cooked food according to recipes or personal judgment and experience
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Team Member
McDonald's
03.2016 - 05.2019
- Contributed to team success by completing jobs quickly and accurately
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items
- Used proper techniques to prepare food and ingredients
- Recorded orders by answering customer questions and entering requests in system
- Arrived to work in uniform and presentable in appearance to meet restaurant standards
- Greeted guests pleasantly and answered menu questions
- Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness
- Prepared food orders, cooking on grill and operating fry station.
Education
High School Diploma -
Owensboro High School
Owensboro, KY06.2018
Skills
- Store management
- Cleaning
- Stocking
- Photo editing
- Sales
- Requirements gathering
- Maintenance
- POS
- Customer service
- Adobe Photoshop
- Graphic design
- Cinema 4D
- Woodworking
- Food safety
- Lab result interpretation
- Specimen Processing
- Sample Preparation
- Hazardous Materials Handling
- Multidisciplinary team collaboration
- Hazardous waste management
- Lab equipment maintenance
- Safety Compliance
- Laboratory safety protocols
- Sample preparation
- Chemical handling
- Hazardous materials handling
- Instrument Calibration
- Equipment calibration
- Titration techniques
Certification
OSHA 10 Certified, 2022-10-01
Languages
Japanese
Elementary
Timeline
Rural Mail Carrier Associate
USPS
07.2025 - Current
Material Handler
Sumitomo Electric Wiring Systems
03.2025 - 07.2025
Laboratory Technician
Cleveland Cliffs
10.2022 - 02.2025
Customer Service Representative
Newcomb Oil Co., LLC. DBA FiveStar Food Mart
04.2022 - 10.2022
Saw Operator
MasterBrand Cabinets
02.2022 - 07.2022
Cell Phone Specialist
Verizon
03.2021 - 10.2021
Cook
Applebee's
05.2019 - 01.2021
Team Member
McDonald's
03.2016 - 05.2019
High School Diploma -
Owensboro High School
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