Eliza Hussey
Memphis
Summary
Dynamic and results-oriented professional with extensive experience in customer service and childcare, notably with Jody Geary. Excelled in relationship building and sales goal achievement, enhancing customer satisfaction and loyalty. Demonstrated proficiency in POS system operations and conflict resolution, contributing to a positive and professional shopping experience. Proven track record of exceeding expectations through dedication and teamwork.
Overview
4
4
years of professional experience
Work History
Babysitter
Jody Geary
05.2024 - 01.2025
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared healthy, age-appropriate snacks and meals.
- Administered medications by following strict instructions from parents.
- Reassured children when upset providing emotional support and stability.
- Communicated with parents regarding children's progress and development, raising any issues.
- Planned fun outings and educational activities to keep children entertained.
- Coordinated playdates and outings to meet children's physical and social needs.
- Organized activities that enhanced children's physical, emotional, and social well-being.
- Taught children basic life skills, manners and personal hygiene.
- Provided developmentally appropriate activities for children.
- Assisted with light housekeeping duties as well as running errands.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Helped children complete homework assignments and school projects.
- Encouraged children to be understanding and patient with others.
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Supervised children on playground to help develop physical and social skills.
Retail Sales Associate
The Stovall Collection
11.2023 - 01.2025
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored customers for signs of security concerns and escalated issues to management.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
- Prioritized helping customers over completing other routine tasks in store.
- Wrapped, boxed and weighed bakery department products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
- Performed cash, card, and check transactions to complete customer purchases.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Sale Associate
Oak Hall
10.2020 - 08.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered questions about store policies and addressed customer concerns.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored customers for signs of security concerns and escalated issues to management.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Wrapped, boxed and weighed bakery department products.
Education
BBA - General Business
University of Mississippi
Oxford, MS05-2027
High School Diploma -
Hutchison School
Memphis, TN05-2023
Skills
- Routine management
- Department reset
- Sales goals attainment
- Conflict resolution
- POS system operations
- Store maintenance
- Regulatory compliance
- Customer assistance
- Backroom organization
- Transaction processing
- Shelf stocking
- Complaint management
- Barcode scanning
- Time management
- Calm demeanor
- Relationship building
- Display setup
- Flexible schedule
- Money handling
- Stock replenishment
- Data entry
- Point of sale systems
- Display building
- Independent judgement
- Retail merchandising expertise
- Sales goal achievement
- Friendly and outgoing
- Suggestive selling
- Returns and exchanges
- Retail store operations
- POS system operation
- Trend awareness
- Teamwork and collaboration
- Phone etiquette
- Problem-solving
- Positive and professional
- Product knowledge
- Product recommendations
- Fitting room maintenance
- Account assistance
Affiliations
- Ole Miss Finance Club
- Ole Miss Management Club
- Ole Miss Special Olympics
- Students for Sustainable Fashion Club
- Chi Omega- Tau Chapter
- Chi Omega Recruitment Team
Awards/ Scholarships
Non-Res Alumni Awd #3
Academic Merit 4 Yr 2
Academic Merit NR 4 Yr 2
J Means NR Merit Yr2
Provost Scholar
Golden Key Honor Society Member
Chancellor's Honor Roll- spring 2024, fall 2024
Deans Honor Roll- fall 2023
Timeline
Babysitter
Jody Geary
05.2024 - 01.2025
Retail Sales Associate
The Stovall Collection
11.2023 - 01.2025
Sale Associate
Oak Hall
10.2020 - 08.2021
BBA - General Business
University of Mississippi
High School Diploma -
Hutchison School
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