Elizabeth Hoover
Mount Juliet
Summary
Professional advisor with strong focus on achieving results and fostering team collaboration. Skilled in strategic planning, problem-solving, and client relationship management. Known for adaptability and reliability in dynamic environments. Prepared to deliver impactful solutions and drive success in any advisory role.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Team Lead & Supplier Relations Management
Travelink Incorporated
07.2014 - Current
- Provide vacation travel services and coordination in the luxury travel division, Privileged Journeys, servicing C-Level executives vacation requests and managing travel details.
- Supplier contact management and relationship facilitator.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Group travel coordinator for leisure vacations including fully customized itinerary development, client management, and group correspondence throughout the planning process.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Project development and management of technology applications, engaging both clientele and agents.
Platinum Cardholder Advisor
American Express Travel & Lifestyle Services
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
Education
Bachelor of Science - Hospitality And Tourism Management
Purdue University
West Lafayette, IN12-2013
Skills
- Supplier & Customer relationship management
- Project management
- Proficient CRM Software Use
- Team leadership
- Critical thinking
- Presentations and public speaking
Certification
- CTA - Certified Travel Agent
- LLS - Luxury Travel Lifestyle Specialist
- ALS - Adventure Travel Lifestyle Specialist
Accolades
- American Express Travel Insider 2022
- American Express Pacesetter 2019
- Travel Agent Central Magazine 'Top 30 Under 30' Award 2018 - 2019
- Travel & Leisure Rising Star 2014
Timeline
Team Lead & Supplier Relations Management
Travelink Incorporated
07.2014 - Current
Platinum Cardholder Advisor
American Express Travel & Lifestyle Services
Bachelor of Science - Hospitality And Tourism Management
Purdue University
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