Elizabeth Kash
Sunbright
Summary
Dynamic professional with extensive experience in retail and operations management, notably at the United States Postal Service. Proven expertise in problem resolution and operational security, enhancing inventory management and customer satisfaction. Skilled in radiological monitoring and emergency response planning, fostering a collaborative team environment to achieve strategic goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Retail Customer Sales Associate
United States Postal Service, USPS
09.2022 - Current
- Conducted regular stock checks for better inventory management, reducing instances of out-of-stock items affecting potential sales opportunities.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Participated in visual merchandising efforts to create attractive displays and stimulate buyer interest.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Resolved customer complaints professionally, fostering trust and loyalty among clientele.
74D Chemical Operations Specialist
US Army National Guard
08.2020 - Current
- Reduced response time for hazardous materials incidents by implementing improved communication protocols.
- Collaborated with other military units to conduct joint CBRN response exercises for enhanced inter-agency coordination.
- Conducted thorough risk assessments for proposed military operations, advising commanders on potential CBRN hazards and appropriate protective measures.
- Provided expert advice on CBRN defense measures to commanding officers, contributing to strategic decision-making processes.
- Conducted Joint Country Operations Training on procedures of Chemical, Biological, Radiological, and Nuclear monitoring and response.
Merchandiser
Coca Cola Bottling Co Consolidated
07.2021 - 09.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Department Supervisor
HyVee Foods
07.2018 - 05.2021
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of 12 employees, delegated tasks and held each employee accountable for completing assignments.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
Department Manager
Mcdonalds, PDI FOODS
02.2012 - 07.2018
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
No Degree - Chemical, Biological, Radiological, And Nuclear
Fort Leonard Wood Military Studies
Fort Leonard Wood, MO05-2021
Associate of Arts - Psychology
Illinois Central College
East Peoria, IL05-2012
High School Diploma -
Princeville High School
Princeville, IL05-2012
Skills
- Radiological monitoring
- Protective equipment usage
- Decontamination procedures
- Emergency response planning
- Hazard communication
- Workplace safety
- Problem resolution
- Problem-solving
- Operational security
- Secret Security Clearance
Certification
- Personal Protective Equipment Training Certificate – Occupational Safety & Health Administration (OSHA).
- HAZMAT Awareness and Operation Certificate
- Hazmat Transportation Certificate
Timeline
Retail Customer Sales Associate
United States Postal Service, USPS
09.2022 - Current
Merchandiser
Coca Cola Bottling Co Consolidated
07.2021 - 09.2022
74D Chemical Operations Specialist
US Army National Guard
08.2020 - Current
Department Supervisor
HyVee Foods
07.2018 - 05.2021
Department Manager
Mcdonalds, PDI FOODS
02.2012 - 07.2018
No Degree - Chemical, Biological, Radiological, And Nuclear
Fort Leonard Wood Military Studies
Associate of Arts - Psychology
Illinois Central College
High School Diploma -
Princeville High School
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