Elizabeth Middleton
Culleoka
Summary
Experienced General Manager adept at driving operational efficiency and fostering teamwork. Skilled in problem-solving and customer relationship management, contributing to increased sales and a positive work environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
E-Commerce Supervisor
Kroger
Brentwood, TN
11.2025 - Current
- Managed daily e-commerce operations to ensure timely order fulfillment and customer satisfaction.
- Trained and supervised e-commerce team members, resulting in increased productivity and improved performance.
- Enhanced customer satisfaction by streamlining the order processing system.
- Ensured compliance with industry regulations regarding user privacy, payment processing, and shipping practices.
General Manager
Twice Daily
Spring Hill, TN
03.2022 - 11.2025
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Analyzed sales data to identify trends and drive promotional strategies effectively.
- Fostered a positive work environment by mentoring employees and promoting teamwork.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Assistant Store Manager
Twice Daily
Spring Hill, TN
01.2020 - 03.2022
- Trained and mentored staff on customer service standards and product knowledge.
- Implemented inventory management techniques to optimize stock levels and reduce waste.
- Led conflict resolution efforts, fostering a positive team atmosphere and improving morale.
- Developed training materials for new hires, streamlining onboarding process and enhancing efficiency.
Assistant Bakery Manager
Publix
Spring Hill, TN
05.2017 - 01.2020
- Monitored compliance with health regulations, maintaining a safe working environment for all employees.
- Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
- Collaborated with other departments within the store to develop cross-merchandising strategies that drove additional sales revenue.
Education
Bachelor of Science -
Bachelor's in Business Management - Business Administration And Management
Middle Tennessee State University
Murfreesboro, TN07-2017
Skills
- Order fulfillment
- Action planning
- Willingness to learn
- Multitasking and prioritizing
- Problem-solving
- Teamwork and collaboration
Certification
Minor in HR
Timeline
E-Commerce Supervisor
Kroger
11.2025 - Current
General Manager
Twice Daily
03.2022 - 11.2025
Assistant Store Manager
Twice Daily
01.2020 - 03.2022
Assistant Bakery Manager
Publix
05.2017 - 01.2020
Bachelor of Science -
Bachelor's in Business Management - Business Administration And Management
Middle Tennessee State University