Elizabeth Taylor
Clarksville
Summary
Dynamic office assistant with a strong work ethic and exceptional organizational skills, honed at the New York State Department of Corrections. Proven ability to enhance office efficiency through effective document management and appointment scheduling, while fostering a positive team environment. Detail-oriented and resourceful, committed to delivering outstanding administrative support.
Overview
10
10
years of professional experience
Work History
Office Assistant
New York State Department Of Corrections
09.2018 - 07.2025
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Increased team productivity, organizing and scheduling appointments and meetings without overlap.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Coordinated and scheduled meetings and appointments.
Retail Merchandiser
Six Flags
02.2016 - 10.2018
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Enhanced store sales through effective product placement and targeted promotions.
- Developed creative solutions for unique visual challenges within limited display spaces while adhering to corporate guidelines.
- Monitored and replenished display inventory and restructured according to available stock.
- Collaborated with store managers to determine best placement for merchandise displays.
- Organized store merchandise racks by size, style, and color.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Developed merchandising strategy to efficiently move overstock.
- Developed themes, props and lighting for merchandise displays.
- Analyzed customer feedback and shopper trends to inform display designs.
- Used props and lighting to enhance appearance and visibility of displays.
- Monitored store traffic and customer engagement to determine display effectiveness.
Food Service Worker
Six Flags
07.2015 - 09.2015
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Improved dining experience by maintaining clean and organized eating area.
- Managed inventory levels to prevent shortages and reduce waste.
- Streamlined checkout process, reducing wait times for customers.
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
- Processed customer payments and balanced cash drawers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Utilized POS system to receive and process food and beverage orders.
Education
Attica Senior High School
Attica, NY06.2017
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Resourceful
- Office administration
- Prioritizing work
- Office management
- Excel spreadsheets
- File maintenance
- Appointment scheduling
- Clerical support
- Document management
- Filing and data archiving
- Window displays
- Event promotion
- Brand presentations
- In-store support
- Stock control
- Strong work ethic
- Cleaning and sanitation
- Strong communication skills
- Attention to detail
- Team oriented
- Flexible schedule
- Productivity and efficiency
- Working with diverse people
- Safe food handling
- Cash register operation
Timeline
Office Assistant
New York State Department Of Corrections
09.2018 - 07.2025
Retail Merchandiser
Six Flags
02.2016 - 10.2018
Food Service Worker
Six Flags
07.2015 - 09.2015
Attica Senior High School
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