Elizabeth Barnes
Oneida,TN
Summary
Adept at managing high-volume transactions and ensuring accuracy, leveraged skills in data entry efficiency and customer relationship development at United Cumberland Bank. Demonstrated professionalism and courtesy, significantly enhancing customer satisfaction. Excel in utilizing financial software, with a strong foundation in numeric competence. Financial services professional prepared for this role with strong customer service and cash-handling skills. Known for reliability, adaptability, and teamwork. Possesses effective communication and problem-solving abilities that ensure smooth operations and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Bank Teller
United Cumberland Bank
09.2022 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered approximately 25 telephone inquiries daily on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
Cashier
Walmart
01.2020 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Served approximately 100 customers daily.
Education
Health Sciences Pre-Nursing - Nursing
South College
Knoxville TN05.2020
Skills
- Professionalism and Courtesy
- Customer relationship development
- Patience and Empathy
- Listening and Comprehension
- Data Entry Efficiency
- Customer Needs Assessment
- Account updating
- Numeric Competence
Timeline
Bank Teller
United Cumberland Bank
09.2022 - Current
Cashier
Walmart
01.2020 - 08.2022
Health Sciences Pre-Nursing - Nursing
South College
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