Elizabeth Tiane Herrell
Whitehouse
Summary
Dynamic operations manager with a proven track record at Music City Dumpsters, excelling in inventory management and customer satisfaction. Skilled in staff training and development, I foster strong vendor relationships and drive sales growth through effective marketing initiatives. Committed to optimizing processes and enhancing service quality for lasting success.
Overview
28
28
years of professional experience
Work History
Owner/Operator
Music City Dumpsters
White House, TN
03.2016 - 12.2025
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Streamlined inventory management processes to minimize waste and reduce costs.
- Analyzed customer feedback to improve product offerings and service quality.
- Established strong vendor relationships, optimizing supply chain efficiency.
- Oversaw financial management, including budgeting and expense tracking.
- Led marketing initiatives to increase brand awareness and drive sales growth.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Surgical Technologist
Vanderbilt Children's Hospital
Nashville, TN
05.2008 - 05.2014
- Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
- Supported smooth transitions between surgeries by promptly preparing the operating room for subsequent cases.
Care Partner
Vanderbilt Children's Hospital
Nashville, TN
04.2006 - 05.2008
- Provided compassionate support to individuals with diverse needs, enhancing overall quality of life.
- Collaborated with healthcare teams to develop and implement personalized care plans for clients.
- Assisted clients in daily living activities, promoting independence and dignity.
- Monitored client health and behavior, reporting changes to healthcare professionals promptly.
Surgical Technologist
Skyline Medical Center
Nashville, TN
09.2001 - 03.2006
- Maintained high infection control standards.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
Surgical Technologist
OR Nurses
Nashville, TN
05.2000 - 09.2001
- Monitored inventory levels of surgical supplies, placing orders as needed.
- Implemented best practices for sterilization processes, enhancing efficiency.
- Educated new staff on proper techniques for instrument handling and room setup.
- Contributed to quality improvement initiatives aimed at reducing procedure times.
Surgical Technologist
Centennial Medical Center
Nashville, TN
06.1998 - 05.2000
- Prepared surgical instruments and sterile supplies for various procedures.
- Assisted surgeons during operations by providing necessary tools and equipment.
- Maintained sterile field throughout procedures to prevent infection.
- Collaborated with surgical team to ensure optimal workflow and patient safety.
Education
High School Diploma -
Beech High School
Hendersonville, TNSkills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Sales negotiation
- Personnel management
- Staffing
- Operations oversight
- Inventory management
Timeline
Owner/Operator
Music City Dumpsters
03.2016 - 12.2025
Surgical Technologist
Vanderbilt Children's Hospital
05.2008 - 05.2014
Care Partner
Vanderbilt Children's Hospital
04.2006 - 05.2008
Surgical Technologist
Skyline Medical Center
09.2001 - 03.2006
Surgical Technologist
OR Nurses
05.2000 - 09.2001
Surgical Technologist
Centennial Medical Center
06.1998 - 05.2000
High School Diploma -
Beech High School