Ella Hurst
Sevierville
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, friendly and detail-oriented. Looking to make a difference in the customers experience!
Overview
2
2
years of professional experience
Work History
Sales Associate
Vans
01.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Receptionist /Kennel Worker
Tri County Vet
06.2023 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Contributed to a positive workplace culture by embracing teamwork, demonstrating flexibility in daily tasks, and supporting colleagues in their responsibilities.
- Gained trust from frightened or aggressive animals through patient interaction techniques that focused on building positive associations over time.
Ticket Seller /Amusement Ride Operator
Rowdy Bear Snow Park
10.2022 - 05.2023
- Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.
- Handled high-volume ticket sales with precision and accuracy, ensuring a positive experience for all patrons.
- Maximized revenue by upselling additional services or promotional packages when appropriate.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
Education
Sevier County High School
Sevierville, TN05.2023
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Multi-tasking strength
Excellent people skills
Reliable and punctual
Outgoing Personality
Money Handling
Flexible Schedule
Client Service
Data Entry
Tech-Savvy
Timeline
Sales Associate
Vans
01.2024 - Current
Receptionist /Kennel Worker
Tri County Vet
06.2023 - 12.2023
Ticket Seller /Amusement Ride Operator
Rowdy Bear Snow Park
10.2022 - 05.2023
Sevier County High School
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