Ella Jones
Memphis,TN
Summary
Dynamic professional with experience at Champy's Famous Fried Chicken, adept in exceptional customer service and guest engagement. Demonstrated adaptability and strong work ethic across roles, from server to educator, enhancing customer satisfaction and fostering positive learning environments. Skilled in first aid and CPR, with a proven track record of building meaningful relationships and managing tasks efficiently. Professional educator prepared for role with strong background in fostering student development and managing classroom dynamics. Valued for ability to collaborate effectively with colleagues and adapt to changing needs. Skilled in lesson planning, classroom management, and engaging diverse student populations. Known for reliability, excellent communication, and results-driven approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Champy's Famous Fried Chicken
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Preschool Teacher's Assistant
Rouhlac's Preschool and Childcare
08.2020 - Current
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Communicated with parents to inform about child's progress and classroom behavior.
Substitute Teacher
Murfreesboro City Schools
08.2024 - 12.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Education
Integrated Studies
Middle Tennessee State University
Murfreesboro, TN05-2026
Skills
- Strong work ethic
- Age-appropriate activities
- Adaptable
- Exceptional customer service
- Relationship building and management
- Guest engagement
- Professional appearance
- First aid and CPR
- Safety awareness
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- First Aid Certification - American Red Cross.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- CPR/AED Certification
Timeline
Substitute Teacher
Murfreesboro City Schools
08.2024 - 12.2024
Server
Champy's Famous Fried Chicken
01.2024 - Current
Preschool Teacher's Assistant
Rouhlac's Preschool and Childcare
08.2020 - Current
Integrated Studies
Middle Tennessee State University
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