Ella Lovelace
Hixson
Summary
Dynamic and results-oriented professional with extensive experience in customer service at Biba's Italian Restaurant. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in cash handling and problem-solving, consistently delivering prompt service while training new team members to uphold high standards.
Overview
5
5
years of professional experience
Work History
Server, Hostess, Cashier
Biba's Italian Restaurant
Hixson
06.2023 - Current
- Presented menus and answered questions regarding items.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Trained new employees to perform duties.
Referee
TN Referee Association
Chattanooga
01.2020 - Current
- Adhered to and enforced game rules and regulations.
- Coordinated with scorekeepers to verify and update scores and fouls accurately.
- Managed behavior of players, coaches and crowd to facilitate gameplay.
- Tracked game time, starting or stopping play when necessary.
- Communicated effectively with coaches, players and officials during games.
Cashier
McAlister's Deli
Hixson
08.2022 - 06.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered phone calls to assist customers with questions and orders.
- Brought food out to the customers in a timely manner.
- Cleaned off tables and took plates to the back to be cleaned.
Education
High School Diploma -
Notre Dame High School
Chattanooga, TN05-2024
Some College (No Degree) -
University of Tennessee
Knoxville, TNSkills
- Customer service
- Problem solving
- Positive and professional
- Attention to detail
- Teamwork and communication
- Time management
Timeline
Server, Hostess, Cashier
Biba's Italian Restaurant
06.2023 - Current
Cashier
McAlister's Deli
08.2022 - 06.2023
Referee
TN Referee Association
01.2020 - Current
High School Diploma -
Notre Dame High School
Some College (No Degree) -
University of Tennessee
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