Ellen Alexander
Memphis,TN
Summary
Diligent customer service representative with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless overall experience.
Overview
4
4
years of professional experience
Work History
Server
Huey's Restaurants
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Managed incoming calls from customers.
Server
Beauty Shop Restaurant
08.2022 - 10.2023
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Bishop at Central Station Hotel
05.2021 - 08.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts - Film And Video Production
University of Memphis
Memphis, TN05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- High volume dining
- Team collaboration
- Sales expertise
Timeline
Server
Huey's Restaurants
12.2023 - Current
Server
Beauty Shop Restaurant
08.2022 - 10.2023
Server
Bishop at Central Station Hotel
05.2021 - 08.2022
Bachelor of Arts - Film And Video Production
University of Memphis
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