Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ellen Beard

Jackson

Summary

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

31
31
years of professional experience

Work History

Delivery Driver

Spark
01.2019 - Current
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Cleaning Contractor

EB Cleaning Service
Jackson
07.2002 - 11.2022
  • Inspected rooms for damages before beginning work on them.
  • Resolved customer complaints about poor service in a courteous manner.
  • Complied with OSHA regulations for hazardous material disposal.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces in all areas of the facility.
  • Monitored inventory levels of cleaning supplies and restocked shelves as needed.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.

Sales Associate

Walmart
Jackson
01.1995 - 07.2002
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Processed transactions using a point-of-sale system.
  • Maintained cleanliness of store environment including floors, windows, displays.

Education

Franklin High School
Somerset, NJ

Skills

  • Route optimization
  • Vehicle inspection
  • Delivery scheduling
  • Safety compliance
  • Customer service
  • Problem resolution
  • Effective communication
  • Conflict resolution
  • Attention to detail
  • Dependability

Timeline

Delivery Driver

Spark
01.2019 - Current

Cleaning Contractor

EB Cleaning Service
07.2002 - 11.2022

Sales Associate

Walmart
01.1995 - 07.2002

Franklin High School

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Ellen Beard