Ellery Wallace
37135
Summary
Adept at fostering positive customer experiences, I led a team at Home Depot to enhance productivity and customer satisfaction. My expertise in customer service and team leadership, combined with a knack for training and resolving concerns with empathy, significantly contributed to a more efficient and welcoming shopping environment.
Overview
3
3
years of professional experience
Work History
Head Cashier
Home Depot
06.2022 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Education
Cosmetology
Average Institute
Franklin, TN02-2026
High School Diploma -
Nolensville High School
Nolensville, TN05-2024
Skills
- Customer service
- Positive attitude
- Time management strength
- Team leadership
- Training and coaching
- Customer relations
Timeline
Head Cashier
Home Depot
06.2022 - Current
Cosmetology
Average Institute
High School Diploma -
Nolensville High School
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