Elli Henderson
Arlington
Summary
Developed strong communication and conflict resolution abilities in fast-paced customer service environment. Skilled in managing inquiries and resolving issues efficiently, ensuring customer satisfaction. Looking to transition into new field, leveraging these transferable skills to make meaningful impact.
Overview
2
2
years of professional experience
Work History
Customer Service Coordinator
Baptist Medical Group- Rheumatology Memphis
04.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Trainer Sales Associate
HOTWORX Bartlett
08.2023 - 04.2025
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Front Desk Receptionist
Tropical Tans Of Arlington
10.2024 - 03.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
No Degree - Biology
Christian Brothers University
Memphis, TNNo Degree - Pre-Nursing
University of Memphis
Memphis, TN05-2028
High School Diploma -
Arlington High School
Arlington, TN05-2023
Skills
- Account management
- Documentation skills
- Complaint handling
- Customer focus
- Clerical support
- Register operations
- Payment processing
- Retail experience
- Customer service excellence
- Workflow management
Timeline
Customer Service Coordinator
Baptist Medical Group- Rheumatology Memphis
04.2025 - Current
Front Desk Receptionist
Tropical Tans Of Arlington
10.2024 - 03.2025
Trainer Sales Associate
HOTWORX Bartlett
08.2023 - 04.2025
No Degree - Biology
Christian Brothers University
No Degree - Pre-Nursing
University of Memphis
High School Diploma -
Arlington High School
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