Elliot McNutt
Memphis
Summary
Dynamic and compassionate professional with experience at Hicuity Health, skilled in crisis intervention and patient assessment. Proven ability to enhance patient safety through effective communication and implementation of evidence-based practices. Adept at fostering a supportive environment, ensuring high-quality mental health support for diverse populations.
Experienced with patient care and psychiatric support, providing consistent and compassionate assistance. Utilizes therapeutic techniques and crisis management skills to ensure patient well-being. Knowledge of patient observation and healthcare collaboration, ensuring comprehensive and effective care.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
10.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Patient Safety Specialist
Hicuity Health
12.2022 - 06.2023
- Collaborated with interdisciplinary teams to identify, analyze, and address potential risks in patient care processes.
- Improved patient safety by implementing and monitoring evidence-based practices in clinical settings.
- Conducted thorough incident investigations, identifying root causes and implementing corrective measures to prevent future occurrences.
- Assisted in the development of risk management strategies to minimize adverse events during patient care delivery.
Direct Support Professional
Behavioral Services of Tennessee
03.2022 - 09.2022
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Psychiatric Technician
Perimeter Behavioral Health
08.2021 - 03.2022
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
Education
Bachelor of Arts - Psychology
University of Memphis
Memphis, TN05-2024
Skills
- Clinical documentation
- De-escalation techniques
- HIPAA requirements
- Patient assessment
- Direct patient care
- Mental health support
- Crisis intervention
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Barista
Starbucks
10.2023 - Current
Patient Safety Specialist
Hicuity Health
12.2022 - 06.2023
Direct Support Professional
Behavioral Services of Tennessee
03.2022 - 09.2022
Psychiatric Technician
Perimeter Behavioral Health
08.2021 - 03.2022
Bachelor of Arts - Psychology
University of Memphis
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