Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Elsa Hudson

Knoxville

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills. Fast and eager learner, taking pride in acquiring new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Leader

Chick-fil-A
07.2020 - 10.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Oversaw store closing operations, recorded all amounts within cash drawers, verified total daily earnings, and ensured all staff properly clocked out.

Server

Outback Steakhouse
04.2025 - 10.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Barista

Starbucks
10.2024 - 04.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Camp counselor/Certified Lifeguard

Whippoorwill Day Camp
05.2022 - 07.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
  • Supervised campers during aquatic activities to ensure safety, enforced pool and waterfront rules, responded to emergencies with first aid and rescue techniques, and maintained a clean and hazard-free swimming environment.

Education

Ravenwood High School
Brentwood, TN

750 Hours of Esthetics Course Work - Esthetics And Paramedical Esthetics

Tennessee School Of Beauty
Knoxville, TN
05-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Cleanliness standards
  • Team collaboration
  • Point of sale operation
  • Task prioritization
  • Positive guest interactions

Accomplishments

Completed the paramedical course at Tennessee School of Beauty.

Certification

  • Licensed Esthetician
  • Completed Tennessee School of Beauty's PME program

Timeline

Server

Outback Steakhouse
04.2025 - 10.2025

Barista

Starbucks
10.2024 - 04.2025

Camp counselor/Certified Lifeguard

Whippoorwill Day Camp
05.2022 - 07.2022

Shift Leader

Chick-fil-A
07.2020 - 10.2024

Ravenwood High School

750 Hours of Esthetics Course Work - Esthetics And Paramedical Esthetics

Tennessee School Of Beauty

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Elsa Hudson