ELYES BEN AOUN
Manager of point of sale BH BANK
Chenini Gabès
Profil professionnel
Inspector in the insurance sector (6 years BH Assurances), Auditor at Banque Tunisie Emirates (BTE)(3 years),
Point of sale manager (6 years BTE- 8 years BH BANK), I am recognized for my and my interpersonal skills. Driven by a taste for challenge, my sense of initiative and my creativity have allowed me to achieve ambitious goals. Responsible and diligent, I support the performance f my colleagues by demonstrating essential leadership.
I have proven expertise in strategic direction, innovation and business development. With a long-term vision and an exceptional ability to transform challenges into growth opportunities. My dynamic leadership and my ability to establish strategic partnments.nerships have been the key to my success in highly competitive enviro
Vue d'ensemble
22
22
years of professional experience
2025
2025
years of post-secondary education
Expérience
Manager of point of sale Mareth
BH BANK
Gabès
08.2024 - Actuel
- April 2024: Class 1 Director
- January 2024: Class 2 Director
Manager of point of sale
Tataouine
08.2022 - 08.2024
Deputy Director; Sales Director
BH BANK
Gabès
08.2018 - 08.2022
Sales Director
Branch Manager, Chief Service
BH BANK
Sfax
11.2017 - 08.2018
Opening of a new agency, Route El Ain, Sfax
Branch Manager
BTE Gabès
Gabès
11.2016 - 10.2016
- January 2016: Branch Manager, BTE Gabès (Power of Attorney Holder)
- January 2013: Branch Manager, BTE Gabès, Chief Principal Service
15 November 2011: Branch Manager, Gabès, Chief Service (Opening of a new agency, Gabès)
Auditor (Chief Service)
Banque de Tunisie et des Emirats
09.2009 - 12.2009
- Audit of unpaid debts
- 31/12/2009 inventory
- Audit of bancassurance
- Audit of credit guarantees for individuals and companies
- Follow-up on recommendations from completed missions
- Agency audit
- Audit of the Friendly Society
Management of Banking Operations
Responsibilities
06.2011 - 11.2024
- Client outreach
- Presentation of bank'sproducts
- Commercial prospecting
June 2011:Management of Banking Operations
Teller:
- Processing of counter transactions (deposits, withdrawals, check remittances)
- Checkbook management
- Management of bankcards
Cashier:
- Main cash management
- Currency exchange (buying and selling)
- ATM and vault management
Back Office:
- Check and effect clearing
- Pre-notice management and CNPs
- Management of unpaid checks and effects
- Postingvarious entries
- Managing signature commitments
Client Service Officer:
- Openingaccounts
- Entering and processingloan files
- Managingcustomer complaints
- Processingcustomerrequests
Inspector, Supervisor, Chief Service - Assistant
SALIM Insurance and Reinsurance Company
01.2003 - 01.2009
- Account reconciliation
- Control of daily agency activity reports (tracking numerical sequences, determining overdue premiums, verifying insurance certificates issued without policy issuance, and reconciling BJAA pre-statements with new business submission sheets)
- Control of term and cash issuance sheets (determination of overdue premiums)
- Validation and verification of returns for technical reasons
- Verification of premium receipts and insurance certificates
- Manual determination of arrears (non-issued premiums)
- Breakdown of overdue premiums by year, insured, overdue within and outside the deadline, and overdue premiums for which receipts and certificates have been issued
- Arrears recovery and receipt management
- Reconciliation of reported premiums and deducted arrears
- Pre-litigation procedure control, ensuring the timeliness of sending formal notices and termination notifications
- Arrears regularization: Final settlement with the insurance agent, recording due premiums on the cash sheet, preparing a meeting report or agent commitment for arrears settlement, and inspector verification of various reconciliations (bills, correspondences)
- Claims management control
- Evaluation of claims management levels
- Mission reports and summaries
- Network animation
Formation
MBA - Financial Services
Academy of Banks and Finance - ESG UQAM
English Language Course - English for Communication
Master's Degree - Audit
TIME University
Diploma - Insurance
Technical Training Center for Insurance
Master's Degree - Economic Sciences
Faculty of Economic Sciences and Management of Tunis
Baccalaureate - Experimental Sciences
Compétences
- Communication skillsDynamicAdaptabilityPower of persuasionStress managementTeamworkAbility to uniteAnalytical skills
Informations complémentaires
- Travel
Sports
Community activities, financial Assistant to the Association of Citizenship and Sustainable Development ACDD.
Ecology
Passion for cinema
OTHER ACTIVITIES
- Assistant Financial Officer, Association of Citizenship and Sustainable Development, 2020
- President, Association for the Preservation of the Oasis of Chenini Gabès (ASOC), 03/16/13
- Network Reference, Oasis Sustainable Development Association (RADDO)
- Experience in project training, diagnostic identification of needs, defining objectives, and finding actions and means to respond, contributing to research for possible funding sources
- Leading workshops within the associative network
- Supervising coordinators within the ASOC
- Financial and administrative follow-up of projects executed by ASOC
Langues
Arabic
French
English
Chronologie
Manager of point of sale Mareth
BH BANK
08.2024 - Actuel
Manager of point of sale
Tataouine
08.2022 - 08.2024
Deputy Director; Sales Director
BH BANK
08.2018 - 08.2022
Branch Manager, Chief Service
BH BANK
11.2017 - 08.2018
Branch Manager
BTE Gabès
11.2016 - 10.2016
Management of Banking Operations
Responsibilities
06.2011 - 11.2024
Auditor (Chief Service)
Banque de Tunisie et des Emirats
09.2009 - 12.2009
Inspector, Supervisor, Chief Service - Assistant
SALIM Insurance and Reinsurance Company
01.2003 - 01.2009
English Language Course - English for Communication
Master's Degree - Audit
TIME University
Diploma - Insurance
Technical Training Center for Insurance
Master's Degree - Economic Sciences
Faculty of Economic Sciences and Management of Tunis
Baccalaureate - Experimental Sciences
MBA - Financial Services
Academy of Banks and Finance - ESG UQAM
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