Emanda Donald
Nashville
Summary
Experienced and customer-focused professional with a strong background in sales, customer service, and caregiving. Proven ability to deliver exceptional service across diverse roles, with a commitment to meeting clients' needs and exceeding expectations. Skilled in makeup artistry, skincare consultation, inventory management, and sales training. Capable of multitasking effectively and maintaining positive relationships with clients and customers.
Overview
11
11
years of professional experience
Work History
Caregiver
Addus HealthCare, Inc.
11.2017
- Provided compassionate care and support to clients, adapting care plans to meet individual needs and preferences
- Build trusting relationships with clients with disabilities, demonstrating empathy and reliability.
Mac Artist/Prestige Beauty Advisor/Clinique Consultant
Ulta Beauty
04.2020 - Current
- Managed boutiques for Clinique and Mac cosmetics, performing makeup applications on various skin types and tones
- Provided skincare consultations, managed inventory, and developed marketing strategies to drive sales
- Trained new employees on sales techniques and product knowledge, staying updated on latest beauty and skincare trends.
Associate
Sears Holdings Corporation
11.2017 - 10.2018
- Performed diverse tasks including restocking merchandise, processing web orders, and managing cash transactions
- Received three golden star awards from satisfied customers and thank you certificates for dedication to exceptional service.
Cashier/Customer Service
Jackson Madison County General Hospital
06.2013 - 10.2017
- Managed cash transactions and ensured store closing procedures were followed
- Provided high-quality customer service in a fast-paced environment, including meal preparation and assistance to customers.
Education
Esthetician Certification -
DCI Academy
Memphis, TN08.2021
Bachelor's in Science -
Middle Tennessee State University
Murfreesboro, TN12.2017
Skills
- Customer Service
- Financial Transactions
- Sales
- Interpersonal skills
- Caregiving and Client Support
- Negotiation
- Retail Sales
- Body Waxing
- Makeup Applicator
- Hair Stylist
- Product Demos
- Front Desk
- Upselling
References
Available upon request
Timeline
Mac Artist/Prestige Beauty Advisor/Clinique Consultant
Ulta Beauty
04.2020 - Current
Caregiver
Addus HealthCare, Inc.
11.2017
Associate
Sears Holdings Corporation
11.2017 - 10.2018
Cashier/Customer Service
Jackson Madison County General Hospital
06.2013 - 10.2017
Esthetician Certification -
DCI Academy
Bachelor's in Science -
Middle Tennessee State University
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