Emilio Dunn
Nashville
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Customer Service Specialist
Sherwin-Williams
Nashville
12.2021 - Current
- Provided elite customer service to the best of my abilities at all times.
- Developed strategies for improving customer service processes based on feedback from customers and team members.
- Maintained up-to-date knowledge of product features and benefits.
- Always a team player, willing to learn and easy to teach.
- Researched complex issues raised by customers, identified solutions, and provided timely responses.
- Maintained a high level of professionalism while interacting with customers via phone or email.
Education
High School Diploma -
White Station High School
Memphis, TN05-2020
Skills
- Customer service
- Issue resolution
- Product knowledge
- Resourceful
- Team collaboration
Timeline
Customer Service Specialist
Sherwin-Williams
12.2021 - Current
High School Diploma -
White Station High School