Summary
Overview
Work History
Education
Skills
Timeline
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Emily Cervantes

Emily Cervantes

Santa Fe

Summary

Committed and personable receptionist with 5+ years of experience in customer service. Skilled in problem-solving, teamwork, and communication. Dedicated to creating a positive work environment for all guests and staff.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Elements Massage
07.2023 - Current
  • Welcome clients, ensuring a positive first impression
  • Efficiently handle calls and emails with professionalism
  • Process payments accurately and securely
  • Optimize therapist schedules to maximize productivity
  • Manage client appointments

Server

BoomBozz Craft Pizza & Taphouse
05.2022 - 07.2023
  • Welcomed guests and provided food and drink menus
  • Served various food and beverage orders to customers
  • Checked on each table regularly to ensure order accuracy and customer satisfaction

Online Grocery Pickup

Walmart
12.2020 - 04.2022
  • Fulfilled online grocery pickup orders
  • Assisted customers with grocery loading
  • Organized items for pickup, ensuring safety and preventing damage.

Education

High School Diploma -

Santa Fe Unit School
Santa Fe, TN
05.2021

Skills

  • Communication
  • Customer Service
  • Problem Solving
  • Teamwork
  • Organization
  • Computer Skills

Timeline

Front Desk Receptionist

Elements Massage
07.2023 - Current

Server

BoomBozz Craft Pizza & Taphouse
05.2022 - 07.2023

Online Grocery Pickup

Walmart
12.2020 - 04.2022

High School Diploma -

Santa Fe Unit School

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Emily Cervantes