Emily Garrison
Chattanooga
Summary
Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
Work History
Teacher
Kids R Kids Learning Academy
08.2023 - 01.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
Medical Receptionist
Sentef Medical Center
07.2023 - 07.2023
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
Operations Specialist
Henricksen
05.2023 - 06.2023
- Wrote proposals for sales people in every location
- Revised acknowledgements
Beauty Sales Associate
Ulta Beauty Inc.
04.2022 - 01.2023
- Increased beauty product sales by providing personalized consultations and recommendations to clients.
- Enhanced customer satisfaction through effective product demonstrations and makeup application techniques.
- Boosted store revenue by cross-selling complementary beauty products and services.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Maintained up-to-date knowledge of current beauty trends, enabling informed product suggestions for diverse clientele.
- Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
- Provided exceptional customer service by addressing client concerns promptly and offering suitable solutions.
- Demonstrated expertise in various makeup application techniques, helping clients feel confident in their appearance.
- Utilized excellent communication skills to effectively convey product benefits and features to potential buyers.
Sales Associate
Victoria's Secret & PINK
02.2022 - 02.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
American Eagle Outfitters, Inc
03.2021 - 09.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Education
No Degree - Nursing
The University of Tennessee - Chattanooga
Chattanooga, TNHigh School Diploma -
Father Ryan High School
Nashville, TN05.2022
Skills
- Cash Handling Accuracy
- Money Handling
- Multitasking Strengths
- Sales Training
- Verbal Communication
- Cash Register Operation
- Excellent People Skills
- Hospitality and Accommodation
- Documentation and Recordkeeping
- Store Opening and Closing
- Suggestive Selling
- Listening Skills
Timeline
Teacher
Kids R Kids Learning Academy
08.2023 - 01.2024
Medical Receptionist
Sentef Medical Center
07.2023 - 07.2023
Operations Specialist
Henricksen
05.2023 - 06.2023
Beauty Sales Associate
Ulta Beauty Inc.
04.2022 - 01.2023
Sales Associate
Victoria's Secret & PINK
02.2022 - 02.2022
Sales Associate
American Eagle Outfitters, Inc
03.2021 - 09.2021
No Degree - Nursing
The University of Tennessee - Chattanooga
High School Diploma -
Father Ryan High School
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